Concord Parking is Hiring a Parking Enforcement Bylaw Officer!Location: Edmonton, AlbertaSchedule: 5 Days On, 2 Days Off (Includes Weekends & Special Events)Hours: 40 Hours per WeekShift Times: Beat Patrol: 9:30 AM – 6:30 PM - Special Events: 5:00/7:00 PM – 11:00 PM or MidnightEmployment Type: Full-TimePay Rate: $20.00/hour (Training Wage) - $21.33/hour (After Training & Swearing-In)OverviewConcord Parking, part of the Paladin Security Group, partners with the City of Edmonton to enforce parking regulations across city streets. This role is ideal for individuals who are physically active, detail-oriented, and confident in handling public interactions—including conflict resolution.New hires begin in Beat Patrol (foot patrol) with opportunities to progress into City Patrol (vehicle enforcement) and beyond. High-performing officers may advance toward Administrative Peace Officer Status and leadership roles such as Dispatch, Supervisor, or Team Lead.ResponsibilitiesEnforce City of Edmonton Bylaw 5590 for non-moving vehicle violationsPatrol assigned areas (primarily on foot) in all weather conditionsIssue tickets and warnings for parking violationsEducate the public on parking rules and dispute processesWork special event shifts (sports games, concerts, etc.)Complete detailed reports (Daily Tag Reports, Incident Reports, etc.)Communicate with Supervisors, Dispatch, and Team LeadsPerform lone worker check-ins and track time accuratelyAttend court as requiredMaintain professional appearance and uniform standardsSecure all equipment and documentationFleet (City Patrol) Responsibilities:Operate a marked enforcement vehicleRespond to residential parking complaintsSubmit tow requests per SOPMaintain vehicle cleanliness and fuel levelsFollow Alberta traffic laws at all timesTraining & AdvancementTraining includes:3 days classroom (SOP training)2–3 days field training (job shadowing)Online Learning Management System modulesWritten exam (80% required to pass)Upon successful completion and formal swearing-in by the City of Edmonton, officers receive their issuer number and wage increase.Career progression includes:Beat Patrol → City Patrol (Fleet) → Administrative Peace Officer StatusOpportunities to apply for Dispatch, Supervisor, or Team Lead rolesRequirementsMust Have:18 years of age or olderGrade 12 diploma or equivalentValid Class 5 Driver’s License (minimum 2 years driving experience)Meet at least one of the following:2 years post-secondary education1 year enforcement/security experience3 years supervisory/management experience (with conflict resolution)5 years customer service experience (with conflict resolution)Clean driving abstract (less than 3 demerits over 5 years)Ability to walk 20–25+ km daily outdoorsStrong English communication (written and verbal)Ability to write clear, detailed reportsClear Criminal Record Check (Vulnerable Sector)Ability to pass TestGorilla assessmentAvailability for full-time hours, including evenings/weekendsNice to Have:Education in Criminal Justice, Police Foundations, or related fieldExperience in security, enforcement, or traffic controlStrong technical/computer skillsExperience with de-escalation and conflict resolutionBenefits(Available after 6 months of full-time employment)Group health plan$30,000 life insuranceDental coveragePrescription coverage (80%)Paramedical benefits ($500/year)Career growth opportunities within Paladin Security Group
Concord Parking is Hiring a Parking Enforcement Bylaw Officer!
Location: Edmonton, Alberta
Schedule: 5 Days On, 2 Days Off (Includes Weekends & Special Events)
Hours: 40 Hours per Week
Shift Times: Beat Patrol: 9:30 AM – 6:30 PM - Special Events: 5:00/7:00 PM – 11:00 PM or Midnight
Employment Type: Full-Time
Pay Rate: $20.00/hour (Training Wage) - $21.33/hour (After Training & Swearing-In)
Overview
Concord Parking, part of the Paladin Security Group, partners with the City of Edmonton to enforce parking regulations across city streets. This role is ideal for individuals who are physically active, detail-oriented, and confident in handling public interactions—including conflict resolution.
New hires begin in Beat Patrol (foot patrol) with opportunities to progress into City Patrol (vehicle enforcement) and beyond. High-performing officers may advance toward Administrative Peace Officer Status and leadership roles such as Dispatch, Supervisor, or Team Lead.
Responsibilities
- Enforce City of Edmonton Bylaw 5590 for non-moving vehicle violations
- Patrol assigned areas (primarily on foot) in all weather conditions
- Issue tickets and warnings for parking violations
- Educate the public on parking rules and dispute processes
- Work special event shifts (sports games, concerts, etc.)
- Complete detailed reports (Daily Tag Reports, Incident Reports, etc.)
- Communicate with Supervisors, Dispatch, and Team Leads
- Perform lone worker check-ins and track time accurately
- Attend court as required
- Maintain professional appearance and uniform standards
- Secure all equipment and documentation
Fleet (City Patrol) Responsibilities:
- Operate a marked enforcement vehicle
- Respond to residential parking complaints
- Submit tow requests per SOP
- Maintain vehicle cleanliness and fuel levels
- Follow Alberta traffic laws at all times
Training & Advancement
Training includes:
- 3 days classroom (SOP training)
- 2–3 days field training (job shadowing)
- Online Learning Management System modules
- Written exam (80% required to pass)
Upon successful completion and formal swearing-in by the City of Edmonton, officers receive their issuer number and wage increase.
Career progression includes:
- Beat Patrol → City Patrol (Fleet) → Administrative Peace Officer Status
- Opportunities to apply for Dispatch, Supervisor, or Team Lead roles
Requirements
Must Have:
- 18 years of age or older
- Grade 12 diploma or equivalent
- Valid Class 5 Driver’s License (minimum 2 years driving experience)
- Meet at least one of the following:
- 2 years post-secondary education
- 1 year enforcement/security experience
- 3 years supervisory/management experience (with conflict resolution)
- 5 years customer service experience (with conflict resolution)
- Clean driving abstract (less than 3 demerits over 5 years)
- Ability to walk 20–25+ km daily outdoors
- Strong English communication (written and verbal)
- Ability to write clear, detailed reports
- Clear Criminal Record Check (Vulnerable Sector)
- Ability to pass TestGorilla assessment
- Availability for full-time hours, including evenings/weekends
Nice to Have:
- Education in Criminal Justice, Police Foundations, or related field
- Experience in security, enforcement, or traffic control
- Strong technical/computer skills
- Experience with de-escalation and conflict resolution
Benefits
(Available after 6 months of full-time employment)
- Group health plan
- $30,000 life insurance
- Dental coverage
- Prescription coverage (80%)
- Paramedical benefits ($500/year)
- Career growth opportunities within Paladin Security Group
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