Part-Time Customer Service Representative

Job description

🌟 We're Hiring! Customer Service Representative (Part-Time) 🏢 Metropolitan Knoxville Airport Authority 📍 McGhee Tyson Airport | Alcoa, TN • Fully On‑Site ✈️ Looking for a fun, people‑focused job at the airport? Come join our team! We’re hiring a Customer Service Rep to help passengers, answer questions, support events, and help keep things running smoothly in the terminal! If you love helping people and enjoy working in a fast‑paced environment, this may be the perfect role for you! 🎯 What You’ll Do 🦽 Assist passengers with wheelchair and cart transportation 🧼 Keep wheelchairs/carts clean & sanitized 💬 Answer passenger questions on airport services, security, baggage & more 📞 Respond to calls on the customer service/LEP line 🎉 Support PR with events and logistics ℹ️ Staff the information booth & maintain tourism materials 🛠️ Perform additional duties as assigned 🕐 Schedule (Hiring for THIS Shift) | 🏢 On‑site • averages 24–28 hrs/week 📅 Weekend Schedule: Fri: 1pm–8pm Sat: 1pm–8pm Sun: 1pm–8pm Mon: 11am–6pm 💵 Pay $15/hour | ⚠️ Part‑time (no benefits) ⭐ Ideal Candidate We’re looking for a friendly, energetic customer service representative to help passengers, support events, and keep our airport welcome to all. You'd be great if you enjoy helping people, can walk/stand frequently, and don't mind some physical activity (pushing up to 100lbs/lifting to 50lbs). Customer service experience is a plus! 🎓 Ready to jump‑start your journey with us? To qualify, you’ll need a high school diploma or equivalent , be 18 or older , and bring along up to one year of customer service experience —plus a great attitude and eagerness to grow! 🗓️ How to Apply 📅 Best Consideration Deadline: Sunday, August 30, 2026 Position open until filled. 👉 Apply online (preferred) 📬 Or mail your resume to: P.O. Box 15600 Knoxville, TN 37901 ATTN: HR 📌 For applicants submitting a resume, a signed MKAA application will be required prior to interviewing. 🚫 No phone calls or emails, please. Applicants must be currently authorized to work in the United States on a long‑term basis . MKAA conducts random employee drug screenings . MKAA is an Equal Employment Opportunity Employer . ✈️