Part-time Front Desk Associate - West Hollywood

Job description

We’re looking for a stellar **part-time Front Desk Associate (FDA)** to join our established and high-performing team at Myo West Hollywood! As one of the first faces our clients see, you’ll play a key role in delivering an elevated, seamless experience that keeps them coming back. 📍 **Myo - West Hollywood** (8354 Santa Monica Blvd, West Hollywood, CA 90069) 💡 **We’re looking for candidates available to work the following shifts:** - **Monday - Thursday**: - AM - 6:45am - 2:00pm - PM - 1:30pm - 8:15pm - **Friday**: - AM - 6:45am - 1:00pm - PM - 12:30pm - 6:30pm - **Saturday**: - All Day: 7:45am - 4:15pm - **Sunday (Required):** - All Day: 7:45am - 4:15pm FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You’ll help keep day-to-day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you’re passionate about people and love a fast-paced, wellness-driven environment, we’d love to meet you! **Who We Are** **Myo is modern physical therapy to futureproof your body.** Through 1:1 expert care, our team of physical therapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day. Join us in our mission to raise body IQ globally! #FutureproofYourBody ### Why Work at Myo - **More than a typical front desk role** — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in. - **Grow in a company that invests in you** — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life. - **Develop sales and client experience skills** — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back. - **Gain hands-on experience in hospitality** — deliver a high-quality, personalized experience that goes beyond expectations and sets the tone for every visit. - **Work that feels meaningful** — be part of helping people move and feel better, while being valued as an individual on your team. ### What You'll Do - Deliver exceptional, on-brand client service across phone, in-person, and written communication - Guide new clients through Myo’s services with clear, confident messaging - Manage and optimize clinic schedules, bookings, and waitlists - Accurately handle billing, claims, invoices, and client documentation - Keep the clinic clean, stocked, and running smoothly day-to-day - Support client follow-ups, marketing efforts, and business-driving initiatives - Collaborate with team members to ensure smooth shift transitions ### Who We're Looking For - 1+ year in customer service or hospitality - Passionate about delivering great client experiences - Detail-oriented and takes pride in their environment - Confident communicator who can clearly explain services and value - Business-minded with an understanding of booking and client flow - Thrives in a fast-paced, dynamic setting - Curious, proactive, and solutions-oriented - Authentic, team-oriented, and comfortable speaking up - Prioritizes personal well-being to show up at their best ### Myo Benefits + Perks - Complimentary Staff Treatment Sessions - 401k Program with a Company Match - Cell Phone Allowance - Select holiday closures - Sick time - Pet insurance