Part-Time Leasing Agent (12 Month Contract)

Job description

Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 430 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust (“REIT”) owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them. Our Mission Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors. Our Values Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace. Why Employees Want to Work with Us We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Vacation Policy based on Length of Service; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Social Gatherings; Employee Innovation Program; and Corporate Discount Card. Overview Reporting to the Property Manager, the Leasing Agent is responsible for the professional marketing and leasing of a Centurion owned and managed apartment community. The Leasing Agent is accountable for showing available units, qualifying prospective Residents, and successfully negotiating leases to achieve optimum value for Centurion Asset Management Inc. | Centurion Property Associates Inc. Responsibilities Relationship Development Develop and foster positive relationships with internal and external stakeholders. Ensure proactive timely resolution of all prospective and current Resident inquiries. Customer Service Professionally and courteously handle all prospective and current Resident inquiries, feedback, complaints or concerns. Ensure a high level of professionalism and Resident satisfaction is achieved through constant and consistent attention to Centurion’s Vision, Mission and Values. Promote a strong sense of community. Ongoing Operations Operate properties consistent with the expectations of Centurion’s Corporate standards and approved annual budgets. Be responsible for ensuring all Centurion Property Associates’ policies and procedures are adhered to at all times. Respond to prospective Resident questions, concerns, or complaints in a timely and compassionate manner. Direct all current Resident questions, concerns, or complaints to the Resident Manager or Property Manager in a timely and compassionate manner. Market, show and rent apartments, professionally responding to telephone and “walk-in” inquiries. Organize, market and host open houses. Collect prospective Resident information using provided Guest Cards. Provide prospective Residents with related information and forms, helping to complete applications and collect rental deposits. Perform Landlord and employment reference checks, and obtain all documents necessary to complete the Tenancy Agreement, including the post-lease checklist and Pre-Authorized Payment information. Personally notify all applicants of the Landlord’s decision regarding their application to rent. Inspect vacant suites to ensure rent readiness and complete move- in/move-out inspections when applicable. Inform the Property Manager of any deficiencies or problems noted in the buildings or properties that require attention. Administration and Reporting Complete and maintain a weekly traffic report. Conduct regular market surveys to gain a comprehensive understanding of competing properties and current market conditions. Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents. Complete other duties and tasks as assigned by the Property Manager. Requirements A passion for excellence in customer service delivery; Minimum Grade 12 education; 2-3 years of direct sales experience required with a preference given to those with industry experience; Strong interpersonal and oral communication skills; Excellent organizational skills with a strong ability to prioritize and multi-task; Able to work both independently and comfortably as part of a team; Aptitude for working in a deadline-oriented environment; Detail-oriented; able to resolve problems using facts, sound reasoning and common sense; Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner; Strong command of MS Office products: Word, Excel, PowerPoint, Outlook; Commitment to discretion and confidentiality; and Experience with Yardi property management systems considered an asset. Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested. This posting is for an existing job vacancy.