Position SummaryThe Part-Time Supervisor is responsible for supporting the Store Manager and Assistant Manager in delivering an exceptional customer experience while driving sales, maintaining operational excellence, and leading the sales team during assigned shifts. This role serves as a leader on the sales floor by coaching associates, promoting Reebok brand standards, and ensuring a positive shopping experience for every customer.Key ResponsibilitiesCustomer Experience Deliver exceptional customer service by engaging with every customer. Build strong customer relationships and encourage repeat business. Resolve customer concerns professionally and efficiently. Promote Reebok products, technologies, and current promotions. Sales & Performance Drive daily sales and achieve individual and store goals. Lead by example through suggestive selling and cross-selling. Monitor sales performance throughout the shift. Motivate team members to maximize conversion, units per transaction (UPT), and average transaction value (ATV). Leadership Supervise the sales floor in the absence of store management. Coach and develop Sales Associates through real-time feedback. Delegate daily tasks and ensure completion. Foster a positive, energetic, and team-oriented work environment. Assist with onboarding and training new team members. Operations Open and close the store following company procedures. Maintain visual merchandising standards and brand presentation. Assist with inventory management, shipment processing, and stock replenishment. Ensure store cleanliness and organization. Operate the POS system accurately and securely. Follow all company policies, cash handling procedures, and loss prevention standards. Brand Ambassador Represent the Reebok brand with professionalism and enthusiasm. Stay knowledgeable about current products, launches, and promotions. Create an engaging shopping environment that reflects the Reebok brand. Qualifications Previous retail experience required. Previous leadership or keyholder experience preferred. Strong communication and interpersonal skills. Ability to lead and motivate a team. Customer-focused mindset with excellent problem-solving abilities. Strong organizational and time-management skills. Flexible availability, including evenings, weekends, and holidays. Ability to stand for extended periods and lift up to 30 pounds. Preferred Skills Experience meeting or exceeding sales goals. Knowledge of athletic footwear and apparel. Strong merchandising and operational skills. Ability to multitask in a fast-paced retail environment. What We Offer Competitive hourly pay Employee merchandise discount Growth and development opportunities Fun, fast-paced team environment Opportunity to build leadership experience with a globally recognized athletic brand
Position Summary
The Part-Time Supervisor is responsible for supporting the Store Manager and Assistant Manager in delivering an exceptional customer experience while driving sales, maintaining operational excellence, and leading the sales team during assigned shifts. This role serves as a leader on the sales floor by coaching associates, promoting Reebok brand standards, and ensuring a positive shopping experience for every customer.
Key Responsibilities
Customer Experience
- Deliver exceptional customer service by engaging with every customer.
- Build strong customer relationships and encourage repeat business.
- Resolve customer concerns professionally and efficiently.
- Promote Reebok products, technologies, and current promotions.
Sales & Performance
- Drive daily sales and achieve individual and store goals.
- Lead by example through suggestive selling and cross-selling.
- Monitor sales performance throughout the shift.
- Motivate team members to maximize conversion, units per transaction (UPT), and average transaction value (ATV).
Leadership
- Supervise the sales floor in the absence of store management.
- Coach and develop Sales Associates through real-time feedback.
- Delegate daily tasks and ensure completion.
- Foster a positive, energetic, and team-oriented work environment.
- Assist with onboarding and training new team members.
Operations
- Open and close the store following company procedures.
- Maintain visual merchandising standards and brand presentation.
- Assist with inventory management, shipment processing, and stock replenishment.
- Ensure store cleanliness and organization.
- Operate the POS system accurately and securely.
- Follow all company policies, cash handling procedures, and loss prevention standards.
Brand Ambassador
- Represent the Reebok brand with professionalism and enthusiasm.
- Stay knowledgeable about current products, launches, and promotions.
- Create an engaging shopping environment that reflects the Reebok brand.
Qualifications
- Previous retail experience required.
- Previous leadership or keyholder experience preferred.
- Strong communication and interpersonal skills.
- Ability to lead and motivate a team.
- Customer-focused mindset with excellent problem-solving abilities.
- Strong organizational and time-management skills.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to stand for extended periods and lift up to 30 pounds.
Preferred Skills
- Experience meeting or exceeding sales goals.
- Knowledge of athletic footwear and apparel.
- Strong merchandising and operational skills.
- Ability to multitask in a fast-paced retail environment.
What We Offer
- Competitive hourly pay
- Employee merchandise discount
- Growth and development opportunities
- Fun, fast-paced team environment
- Opportunity to build leadership experience with a globally recognized athletic brand
Reebok is a pioneer in athletic footwear and has been one of the most iconic and recognizable brands in the world for more than 130 years. With a forward-thinking and irreverent attitude, Reebok has produced some of the most innovative products and has established unprecedented brand partnerships in the industry. Represented by icons in Sports, Fitness, Fashion, Lifestyle and Music, Reebok has never lost sight of its origins, paying homage to its storied history, yet simultaneously breaking down new barriers. Reebok’s Brand Behaviors: Boundless Energy, Unapologetic Authenticity and Fearless Risk-taking come to life in every product, brand partner and team member worldwide, proudly living out its brand purpose of expressing oneself through movement! Headquartered in Boston, Massachusetts and with offices worldwide, Reebok is part of the Authentic Brands Group portfolio with operating partners across the globe.
Reebok is a pioneer in athletic footwear and has been one of the most iconic and recognizable brands in the world for more than 130 years. With a forward-thinking and irreverent attitude, Reebok has produced some of the most innovative products and has established unprecedented brand partnerships in the industry. Represented by icons in Sports, Fitness, Fashion, Lifestyle and Music, Reebok has never lost sight of its origins, paying homage to its storied history, yet simultaneously breaking down new barriers. Reebok’s Brand Behaviors: Boundless Energy, Unapologetic Authenticity and Fearless Risk-taking come to life in every product, brand partner and team member worldwide, proudly living out its brand purpose of expressing oneself through movement!
Headquartered in Boston, Massachusetts and with offices worldwide, Reebok is part of the Authentic Brands Group portfolio with operating partners across the globe.
