We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
We are seeking a highly organized, systems-oriented, and AI-savvy Partner Content Governance Lead to own the governance, orchestration, and lifecycle management of partner-facing content across Everpure's partner ecosystem.
This role will serve as the central point of coordination between Partner Programs, Partner Enablement, Product Marketing, Alliances, Distribution, Launch Management, and other content-producing teams to ensure that partner content is accurate, current, discoverable, and aligned with business priorities.
As the Partner Content Governance Lead, you will own the operating model, governance framework, content publication readiness processes, and content lifecycle for Partner Central, Partner Library, and other partner-facing content platforms. You will establish standards, drive accountability, and leverage modern AI tools and automation to streamline content review, metadata management, quality control, and content delivery workflows in partnership with publishing teams.
This is not a content creation role. This is a content operations, governance, and optimization role focused on ensuring that the right content reaches the right partner audience at the right time.
WHAT YOU'LL DO
Content Governance and Ownership
- Establish and maintain governance frameworks for partner-facing content across all partner platforms.
- Define and maintain content ownership, review cadences, approval workflows, and content publication standards in partnership with platform publishing teams.
- Serve as the central coordinator between content producers and publishing teams, overseeing the end-to-end content intake and governance process while partnering with platform teams responsible for content publication.
- Drive accountability for content freshness, accuracy, and lifecycle management.
- Implement content audit and archival processes to eliminate outdated or duplicate content.
Content Governance and Lifecycle Management
- Own the coordination and governance of content delivery across Partner Central, Partner Library, and future partner content platforms.
- Manage content intake, prioritization, review, approval, and retirement processes, ensuring content is publication-ready and aligned with governance standards.
- Ensure content is properly categorized, tagged, searchable, and aligned to partner personas and journeys.
- Continuously improve partner content discoverability and user experience.
- Establish and manage content governance SLAs, workflow performance metrics, and operational KPIs.
Launch Readiness and Content Operations
- Partner closely with Product Marketing, Launch Teams, Alliances, and Enablement organizations to ensure partner-facing content is ready at launch.
- Coordinate launch-related content updates across multiple platforms.
- Create repeatable launch readiness processes and content checklists.
- Ensure partner-facing assets are review-complete, publication-ready, and available to partners at or before general availability.
- Ensure synchronization of dual-audience content across partner-facing and internal platforms, coordinating with both self-service and managed publishing processes - maintain message consistency, publishing alignment, and content accuracy across all audiences
AI-Powered Knowledge Architecture
- Leverage AI to enrich partner knowledge through intelligent metadata generation, taxonomy and ontology alignment, semantic tagging, summarization, and knowledge classification.
- Design AI-ready knowledge structures that improve discoverability, reuse, and retrieval across partner-facing content and systems.
- Identify opportunities to automate knowledge governance, metadata management, and publication workflows using AI and intelligent automation.
- Develop scalable knowledge architecture practices that combine human expertise with AI-assisted knowledge management and curation.
- Establish best practices for responsible AI adoption, ensuring knowledge quality, governance, consistency, and trust across the partner ecosystem.
Analytics and Continuous Improvement
- Define and track content effectiveness metrics, including usage, engagement, search success, content freshness, and partner feedback.
- Analyze content performance and identify optimization opportunities.
- Provide regular reporting and recommendations to leadership.
- Drive continuous improvement of partner content operations and governance practices.
We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.
WHAT YOU BRING
- 8+ years of experience in content operations, content management, enablement operations, digital experience management, knowledge management, or related disciplines.
- Experience managing content governance frameworks and content operations at scale.
- Strong understanding of content lifecycle management, taxonomy, metadata, search optimization, and content discoverability.
- Experience working with enterprise content management systems, portals, learning platforms, or digital experience platforms.
- Demonstrated experience leveraging AI tools to improve operational efficiency and automate business processes.
- Strong project management and stakeholder management skills.
- Ability to influence cross-functional teams without direct authority.
- Exceptional attention to detail and operational discipline.
- Excellent written and verbal communication skills.
- Passion for process improvement, automation, and operational excellence.
- Hands-on experience designing taxonomies and ontologies.
- Familiarity with knowledge graphs, graph databases, and semantic query languages.
- Background in knowledge architecture, information architecture, or enterprise content strategy.
Preferred qualifications
- Experience supporting partner ecosystems, channel organizations, or customer-facing digital platforms.
- Experience with AI-powered content management, generative AI tools, workflow automation platforms, and knowledge management systems.
- Familiarity with learning management systems, content repositories, and partner portals.
- Experience developing governance models, SLAs, and operational metrics.
- Experience working in a fast-paced, high-growth technology company.
#LI-ONSITE
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The annual base salary range is:
$153,000—$230,000 USD
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
