Partner Director, Tokyo

Job description

ABOUT THE TEAM The GTM Partnerships team is responsible for building a global, best in class, partner ecosystem that makes our customers successful, supports the company's mission of reaching AGI, and impacts the revenue growth of the company. ABOUT THE ROLE We are hiring a partner director to operationalize, activate, and scale strategic partner relationships in Japan. This role will focus on driving enablement, coordinating joint solution development, and ensuring commercial activation across the partner lifecycle to accelerate and scale existing signed partnerships. You will be the connective tissue between OpenAI and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results. This role will report to the Japan Partnerships Lead and be based in Japan. IN THIS ROLE YOU WILL: - Own the day-to-day relationship with one or more signed partners in Japan, acting as the single point of contact across enablement, solutioning, and GTM execution. - Drive and manage onboarding across workstreams including sales training, technical enablement, security and provisioning, and support operations. - Ensure partner readiness to deploy and resell OpenAI solutions, through shared project plans, milestone tracking, and joint QBRs. - Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and localize technical documentation. - Monitor partner performance, flag risks early, and drive structured remediation or acceleration plans as needed. - Coordinate across OpenAI teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure partner needs are met and internal alignment is maintained. - Establish operational rhythms such as roadmap briefings, asset distribution, and sales enablement refreshes. - Ensure compliance with partnership agreements, including commercial terms, dedicated personnel commitments, and reporting cadences. YOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE: - 7+ years of experience in alliances, partner success, or sales in enterprise software or systems integration environments. - Strong experience and understanding of partner GTM motions, and how to build and activate them. - Strong experience working with partners at the executive level. - Experience working with strategic advisory firms. - Exceptional ability to operate in ambiguous, fast-changing environments – able to bring structure where none exists, define clear goals and workstreams, and drive alignment despite incomplete information. - Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy. - Strong program management skills with the ability to track multiple workstreams and hold cross-functional stakeholders accountable. - Familiarity with the Japanese enterprise ecosystem and an ability to manage relationships across both local and global partner teams. - Native-level fluency in Japanese and professional fluency in English. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.