Partner Manager

Job description

Be a part of the next big thing Do you thrive on tackling complex challenges? Are you passionate about creating impactful solutions that drive commerce forward? Do you believe in encouraging and elevating those around you? About us Kustom, formerly known as Klarna Checkout (KCO), is the Nordic market leader in digital checkout solutions. Today, we support over 24,000 merchants across more than 170 countries, providing a streamlined checkout experience. We offer localized solutions in 18 markets, tailored to specific languages, currencies, and payment methods. No matter where businesses operate, we deliver a checkout experience that meets the needs of both merchants and shoppers – driving growth globally. 🌍 Background Kustom has established partnerships with local, regional and global e-commerce platforms and technology partners. These partnerships are a key part of our go-to-market strategy, enabling us to reach new merchants, accelerate growth, and strengthen our position in the commerce ecosystem. The role As a Partner Manager, you will own and grow Kustom’s strategic partnerships with e-commerce platforms and technology providers. Your mission is to maximize the commercial value of these partnerships by creating joint go-to-market initiatives, generating merchant opportunities and ensuring Kustom remains a preferred payments partner. You will work cross-functionally with Sales, Marketing, Product, Delivery, and Merchant Service to develop partner relationships that create measurable business impact. This is a commercial role with responsibility for partner performance, pipeline generation, and long-term strategic growth. What you’ll do Own the commercial relationship with a portfolio of strategic partners and platforms. Develop joint business plans with partners to drive merchant acquisition and revenue growth. Build and execute co-marketing and co-selling initiatives together with Marketing and Sales. Identify new partnership opportunities and negotiate commercial collaborations. Track and optimize partner performance, including pipeline, referrals, merchant activation, and revenue contribution. Act as the primary commercial point of contact for partners while coordinating with Product and Delivery on roadmap discussions and technical initiatives. Represent Kustom at industry events, partner conferences, webinars and customer meetings. Gather market and partner feedback to influence product strategy and identify new commercial opportunities. Ensure partners have the knowledge, tools, and enablement required to successfully position Kustom. Skills & experience you'll need Experience in partnership management, business development, account management, or sales within SaaS, fintech, payments, or e-commerce. Strong commercial mindset with experience driving revenue through strategic partnerships. Ability to build relationships with both business and technical stakeholders. Excellent communication and negotiation skills. Experience working cross-functionally in a fast-paced environment. Understanding of e-commerce, payments, or checkout solutions is highly desirable. Fluency in Swedish and excellent communication skills in English. Proficiency in Finnish is a strong plus. We believe you'll thrive in this role if you have You enjoy building long-term relationships that create mutual business value. You are proactive and comfortable identifying new commercial opportunities. You combine strategic thinking with hands-on execution. You bring both a commercial and technical background, and can engage directly in technical discussions with partners. You are data-driven and enjoy measuring the impact of partnerships. You thrive in a collaborative environment where success comes from working across multiple teams. Benefits Secure your future with a competitive pension package, including both national and occupational pension contributions. Comprehensive health coverage with extensive health insurance, long-term illness protection, and flexible salary exchange options. Invest in your wellbeing with an annual wellness allowance of 3,000 SEK to spend on the activities that keep you healthy and energized. More time to enjoy life with an extra day off when major holidays, such as Christmas Eve or New Year’s Eve, fall on a weekend. A place to grow At Kustom, you won’t just be another face in the crowd. This is a place where we elevate each other and celebrate success as a team. We believe in our ability to create excellence — and have fun doing it! We know we set high expectations, but we also know that the road to success isn’t a straight line. We support and encourage each other to try, to fail, to try again. Because that’s how we grow, individually and together. Does this sound like the place for you? About your application Please apply in English. At Kustom, we welcome everyone! We don’t care where you’re from, whom you love, or what kind of food is your favorite (unless we’re celebrating together, then we’ll need to know😉). We believe in inclusivity for all. Given the above, we treat all candidates the same! That’s why we have this awesome recruitment tool to keep track of all the amazing talents that apply - so please; apply through the system and we’ll make sure to keep you updated along the recruitment process. Please note that we can’t keep track of CVs or similar documents sent via email. We value your privacy! 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