Partner Marketing Manager, Hardware

Job description

**About the Team** Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. **About the Role** As a Product Marketing Manager for Partner Marketing on the Hardware team, you will help shape the partnership strategy for a new product ecosystem and bring that ecosystem to market with the right partners, programs, and commercial motions. This role calls for a strategic, relationship-oriented marketer who can identify high-potential partners, understand their priorities, and turn shared opportunities into durable, high-impact go-to-market plans. You will work closely with Product, Design, Engineering, Integrated Marketing, Sales, Comms, Finance, Legal, and partner-facing teams to define how first-, second-, and third-party partners participate in our hardware ecosystem. You will lead the marketing and commercial aspects of partnerships, support joint launches, and ensure partner needs are understood internally while OpenAI’s product, brand, and customer experience standards are represented externally. This role reports into the VP of Product Marketing, Hardware, and offers a unique opportunity to build the partner marketing foundation for a new category of AI-powered devices. **In this role, you will:** - Help craft and implement the partnership strategy for OpenAI’s hardware product ecosystem. - Identify, prioritize, and evaluate potential partners for participation in first-, second-, and third-party partner programs. - Build and maintain strong relationships with partners, serving as a trusted counterpart through launches, growth moments, ambiguity, and challenges. - Understand partner stakeholders, business models, priorities, and constraints, and advocate for those perspectives internally. - Lead the commercial marketing aspects of partnerships, including positioning, launch strategy, sales enablement, distribution, and joint marketing plans. - Manage partner execution for joint product launches, campaigns, events, and other go-to-market efforts. - Partner cross-functionally with Product, Design, Engineering, Legal, Finance, Sales, Comms, and Integrated Marketing to align partner strategy with product and business goals. - Develop partner narratives, messaging, and materials that clearly communicate the value of OpenAI’s hardware products and ecosystem. - Monitor partner performance, market feedback, and customer signals to improve future programs and deepen partner impact. **You might thrive in this role if you:** - Have 10+ years of experience in product marketing, partner marketing, business development marketing, ecosystem marketing, or related go-to-market roles. - Have experience building or scaling partner programs, ideally in consumer hardware, platforms, devices, developer ecosystems, or emerging technology categories. - Are highly relationship-oriented and can build trust with external partners while navigating complex internal priorities. - Can translate partner needs, customer insights, and product strategy into clear positioning, launch plans, and commercial programs. - Have led successful cross-functional launches or campaigns with multiple internal teams and external partners. - Bring strong business judgment across marketing, sales, distribution, and commercial partnership models. - Are an excellent communicator and storyteller, with the ability to influence senior stakeholders internally and externally. - Are comfortable operating in a fast-moving, ambiguous environment where the strategy, product, and ecosystem are being built in parallel. **About OpenAI** OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf). Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through [this form](https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA). No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241). [OpenAI Global Applicant Privacy Policy](https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf) At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.