Partner Operations Manager

Current Employees of Happen Bank: Please apply via your internal Workday Account Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more. About the Role Partnerships are a growing marketing channel for Happen Bank, connecting us with the largest personal finance websites and top brands to attract new borrowers and deliver real value to our members. As the Partner Marketing Manager, you'll help nurture existing partner relationships and support the onboarding of new partners, balancing strategic thinking with hands-on execution. You'll work across Marketing, Product, Credit Risk, Engineering, and Legal/Compliance to keep Happen Bank a competitive, best-in-class solution in the lending space. What You'll Do Own the day-to-day management and ongoing optimization of partner relationships, including planning, execution, and performance tracking Partner cross-functionally to improve the end-to-end borrower experience, reducing friction and strengthening conversion Support the onboarding and launch of new integrations and campaigns with new and existing partners, coordinating across teams to bring initiatives to market efficiently Build and deliver clear, transparent reporting on performance, project status, insights, and opportunities to internal and external stakeholders Use AI tools to accelerate reporting, data analysis, and content development, applying judgment about where human review still matters Identify opportunities to test, learn, and improve partner performance while balancing business goals with a strong member experience Flag risks or blockers early and work with stakeholders to resolve them About You 4+ years of professional experience in partnerships, business development, marketing, or a related field; bachelor's degree in a related field or equivalent work experience Strong interpersonal and relationship management skills, with a collaborative mindset and a genuine interest in building lasting partnerships Comfortable working with data to generate insights and inform recommendations Detail-oriented, with the ability to balance multiple priorities and adapt to evolving needs Effective communicator who is comfortable presenting ideas and updates to a range of stakeholders Self-directed and proactive, while also embracing teamwork and shared success across teams You actively look for ways AI can improve your work, from accelerating analysis to approaching problems from a different angle, while staying thoughtful about accuracy, data sensitivity, and where editorial or human judgment still belongs You're bringing ideas for how the team can work more effectively, including where AI-generated content needs a human check for brand and compliance Nice to Have Experience in financial services or lending Familiarity with affiliate, lead-gen, or partnership marketing models Experience using AI-powered reporting or analytics tools in a marketing context Work Location San Francisco The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level. Time Zone Requirements Local hours (PT) While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary. Travel Requirements As needed travel to Happen Bank offices and/or other locations, as needed. Compensation The target base salary range for this position is 115,000-141,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings). We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more. #LI-Hybrid #LI-AW1 Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at . Notice on AI Tool Use For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process. You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out. During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment. We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure . We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.