Partner Technical Enablement

Job description

Meter is a channel-first company. Every deal we win goes through a partner, which means it is critical for every partner to be fully trained and enabled on Meter. We recently announced we’re expanding our investment with the launch of our Partner Growth Fund: a $100 million commitment available to qualified partners for partner-sourced opportunities, customer migrations, training, enablement, co-marketing, and development. This is the first installment of what we expect to invest in the channel over the next decade. Enablement programs are a core component of the Partner Growth Fund. Enterprise networking is on the edge of a generational shift, moving towards solutions like Meter. The partners who are ready to meet that moment—with the right solution and the right support behind them—are the ones who will define the next decade of enterprise networking. Our enablement programs aim to help our partners feel prepared and ready to meet this wave of network refreshes. Many sales engineers in the channel have been selling networking products the same way for decades. They’re certified on incumbent platforms, comfortable with what they know, and skeptical of anything that sounds like an empty pitch. Before a partner’s technical teams will recommend Meter, they need to validate it themselves and feel confident standing behind it as a solution. This Partner Technical Enablement role exists to convert every partner technical team into Meter evangelists. You’ll build the technical training, demo environments, lab infrastructure, and field-ready content that turns skeptical engineers into Meter advocates. What success looks like In the first six months, you’ll: - Launch our technical training track, starting with the first series of an in-person partner lab hosted in San Francisco. This course will build Meter champions, while enabling partner SEs to scope and validate network designs without needing a Meter SE on every call. - Evolve the technical training track, expanding to satellite locations around the US. - Upgrade lab infrastructure to match real multi-site, multi-stack deployments—so when a partner engineer walks through a demo, it looks like their environment - Ship the next six episodes of Meter Pulse on a consistent schedule, owning scripting, pre-production, and technical validation end-to-end. - Support technical content creation owned by the marketing team, ensuring all content reflects current products, and architecture. Audit and update collateral in the Meter Partner Portal to ensure the same. What your day-to-day will look like This role doesn’t have a typical week. Some weeks are content production-heavy: filming, writing lab guides, building training modules in Meter Learn, and configuring demo networks. Other weeks are field-heavy: delivering a live training for a partner’s SE team, presenting at a conference, or staffing the technical station at a partner expo. Most weeks are a mix of both. Here’s a sample week you may experience at Meter: - Monday: You’ll be building a vertical-specific demo environment for an upcoming Meter event - Tuesday: You’ll be scripting an episode for Meter Pulse, our short-form content series, while configuring hardware in the lab - Wednesday: You are presenting at a partner event, answering technical questions from engineers who’ve been in the industry for 20 years. - Thursday: Work with our Partner Enablement Program Manager to discuss the registration and promotion strategy for our upcoming in person training sessions. Working with product marketing to review new vertical-focused sales resources for partners. - Friday: Spend the day working with our videographer and operations team to film a video demonstration of a traditional Meter deployment. Who you are You’ve spent a significant time in enterprise networking—designing, deploying, and troubleshooting. You know the difference between a clean lab setup and a production network at a 50-location company, and you can build content that respects that difference. You’ve been in a partner-facing or field-facing technical role (SE, TME, technical trainer) where you had to earn credibility with engineers who know the incumbents cold and weren’t impressed by marketing language. You’ve built content those engineers actually used: lab guides, demo environments, training courses, technical videos that helped someone do their job better. Specifically: - Expertise in enterprise networking: LAN/WAN, switching, routing, wireless, and security—you can go deep in a technical Q&A and hold your ground - You’ve built high-fidelity technical content from scratch (lab guides, LMS modules, recorded demos) at pace, not just occasionally - You’re as comfortable presenting to 50 people at a conference as you are working one-on-one with an engineer deciding if Meter is worth their trust Ideally: - Experience in a partner-facing technical role: you know how to talk to a CDW SE differently than a 10-person TA, and you adjust to the audience naturally - You understand the channel landscape: VARs, MSPs, TSDs, TAs, distis, resellers, and how each one thinks about onboarding a new vendor - Instructional design experience or prior work building multi-stage technical training tracks is a plus Why Meter? The internet runs the world. Every purchase you make, video call you join, it's all packets flowing through networks. But those networks haven’t changed for decades. They’re brittle, complex, and surprisingly hard to set up in an enterprise space. We started Meter to build better networks. We had to build everything from the ground-up: designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for our customers. Today, we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater, Lyft, Reddit, rely on Meter to keep their thousands of employees and locations online and productive. Our bet with Meter is simple: we will all use the internet more than we do today. We believe we have the definitive networking stack in place to enable business to do so as seamlessly and reliably as any modern utility. Compensation - The estimated base salary for this role is between $175,000 - $205,000. - Additionally, this role is eligible to participate in Meter's equity plan. 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