Parts Associate - Black Hills Harley Davidson

Job description

Responsibilities: · Greet customers immediately in a professional and friendly manner. · Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories. · Point out any sales, specials, or new merchandise to customers. · Accept cash and credit card payments for merchandise purchases. Keep cash register accurate. · Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.) · Ensure merchandise displays are stocked, clean, and appealing to customers. · Maintain updated customer mailing lists. · Become familiar and efficient with all phases of the computer system required for P&A management. · Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met. · Assist service technicians in determining parts and accessories requirements for individual jobs. · Recommend related parts which may be required for a job. · Take service technicians’ orders for parts and fill them as quickly as possible. · Supply cost of parts information on repair orders. · Update inventory control system and parts catalogue. · Receive and log merchandise into inventory. · Notify service personnel when special parts or back-ordered parts are received. · Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly. · Supply parts information on repair orders to Service Manager Requirements: · Passion for people and Harley-Davidson brand · Knowledge of and experience with servicing of motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn. · Solid understanding of motorcycle front end, suspension, and engine components · Experience with Point-of-Sale and computerized inventory systems or the ability to learn new technology · Friendly, outgoing personality · Skilled at thinking creatively and mechanically in order to determine how to execute the artistic work requested by the customer · Ability to understand and communicate customer needs to techs All your information will be kept confidential according to EEO guidelines. Black Hills Harley-Davidson® is a full-service Harley-Davidson® dealership and is home to the largest selection of Harley-Davidson® motorcycles, parts, accessories, and MotorClothes® apparel in the MIDWEST! Our inviting store is nestled just west of Rapid City - in the heart of the Black Hills of South Dakota. We're known nationwide for being a premier dealership with Certified Harley-Davidson® Technicians, friendly parts staff, helpful motorclothes associates and a knowledgeable Motorcycle Sales Team that can help you with the purchase of your new Harley-Davidson® or with one of our hundreds of pre-owned motorcycles available. Each year Black Hills Harley-Davidson® plays host to over 100 of the industry's best brands and companies who showcase their products on our 40-acre layout during the world-famous Sturgis Motorcycle Rally which we call “The Rally at Exit 55”.