Parts Counter II Stevinson Toyota West

Job description

About Asbury Stevinson Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. Stevinson Toyota West is seeking an experienced Parts Counterperson II to join their team. Previous dealership Parts Counterperson experience required. Compensation: Starting at $65,000 Annually (wage is comprised of base salary and % of department profit to be determined as part of pay plan.) Work Hours: Full Time schedule as defined Pay and Recognition: • Paid holidays & paid time off • Paid training • Stock Awards (select management and front-line team member’s eligible) Insurance / Retirement: • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans • Up to 12 weeks paid pregnancy leave or 1 week paternity leave • Health savings • Flex spending accounts (tax free) • Short-term and Long-term disability plans • Life Insurance (Whole Life and Term) • 401k with company match Learning and Career Development: • Digital career path tool to assist with career development • Continuous training through Asbury's Internal Learning Management System • Professional growth and development opportunities Additional advantages: • Team Member assistance program • Team Member discounts on vehicle purchases, parts and service repairs • Scholarship awards • Opportunities to join our community service initiatives • Aggressive Team Member referral program with bonus opportunities Job description Summary Sells parts to all guests, over the counter, through the shop, or on the phone. DUTIES AND RESPONSIBILITY • Assists all guests (retail and shop) in selecting required parts in a friendly, professional and efficient manner. • Informs guests of companion part requirements and specials and ensures that the guest is exposed to the full product line. • Answers phone calls, providing price quotes and other information. • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. • Provides high level of service to internal and external customers. • Pulls and fills orders from stock. • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. • Locates out-of-stock parts from outside source and submits an emergency order, if necessary. • Stocks and posts incoming orders as needed. • Assists Parts Manager in processing stock orders and stock replenishment daily or as necessary. • Assists Parts Manager with annual parts physical inventory. • Follows up on back-ordered parts. • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. • Replenishes assigned inventory daily. • Receives payment from retail guests or obtains credit authorization. • Sets up orders for daily shipment, delivery or pick-up. • Solicits assigned accounts by phone. SKILLS AND REQUIREMENTS • High school diploma or General Education degree (GED) in addition to 2+ years of related experience and/or training; or equivalent combination of education and experience. • English language required (bilingual is a plus) • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. • Valid Driver’s License • Regularly lift and/or move up to 25 pounds, frequently lift and/or move more than 50 pounds. • Typically works in a shop environment and uses a computer, telephone and other equipment as needed to perform duties. • Must be able to pass pre-employment screening (background and drug) • Must be at least eighteen years of age Applications will be collected and reviewed in an ongoing basis until the position is filled. Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.