Parts-Manager

Job description

Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We are interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers! What We Offer: Great Culture & Team Environment Long Term Career Advancement Opportunities Paid Training Medical / Dental / Vision Insurance Health Savings Account Health Reimbursement Account Company Paid Life, Accident, and Disability Insurance 401(k) with company match Paid Time Off Paid Holidays Paid Parental Leave Job Summary Ascendance is looking for a full-time, experienced Parts Manager. The successful Parts Manager strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives using proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. RESPONSIBILITIES: • Forecasts goals and objectives for the department and strives to meet them. • Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public. • Establishes individual parts inventory levels and balances them for maximum turnover. • Monitors and adjusts inventory to minimize obsolescence. • Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory. • Supervises stock order procedures. • Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least 65 percent of all orders. • Analyzes sales, expenses, and inventory monthly to maintain profit goals. • Develops and administers an aggressive wholesale parts program to produce profit. • Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers. • Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs. • Attends managers meetings and holds monthly department meetings. • Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness. • Provides technical assistance to parts department employees. • Coordinates a prompt, efficient, and timely flow of paperwork. • Directs shipping and receiving efforts to ensure timely processing. • Monitors daily reports such as DOC, and sales productivity. • Develops and utilizes a lost sales tracking report. • Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers. • Takes advantage of all manufacturers' inventory co-op advertising. • Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction. • Handles customer complaints immediately and according to the dealership's guidelines. • Ensures that all dealership purchases are properly accounted for before payment is made. • Assists in the collection of past-due accounts. • Enforces safety requirements, including but not limited to forklift training and operation, processing of SDS sheets on all products carried, and OSHA Right-to-Know. • Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales. • Maintains professional appearance. • Prepares and administers an annual operating budget for the parts department. • Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty. • Develops sales promotions. • Other duties as assigned. SUPERVISORY RESPONSIBILITIES: • Directly supervises employees in the Parts Department. • Responsibilities include interviewing, hiring, training, and motivating employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: • Two to four years related experience and/or training; or equivalent combination of education and experience. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public. • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry. • Ability to define problems, collect data, establish facts, and draw valid conclusions; interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS: • Medium/Heavy Truck Parts Specialist Certification, preferred • Valid Driver's License, required Equal Employment Opportunity Statement: Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other. Disclaimer: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as: growth, workload, changes in personnel, technological developments, etc.)