Parts Planning and Inventory Manager

Sandvik Mining | Location: Heatherbrae, NSW Job Type : Full -time About the Opportunity Working within a tight knit team, Parts Planning and Inventory Manager is to actively participate in Regional Inventory Management in ERP System to support the Mechanical Cutting parts sales area. In this role, you will collaborate closely with the global inventory management team to support demand planning, inventory strategy, and operational planning across local and regional networks. With a medium-term planning horizon, you will help ensure inventory readiness, support business growth, and align supply chain operations with future customer and market needs. You will also provide customer service support for the Mechanical Cutting parts process, including responding to internal and external customer enquiries, assisting with parts interpretation, and managing documentation to maximise customer satisfaction and business performance. Additionally, the role contributes to performance management and continuous improvement initiatives, driving operational excellence and long-term supply chain effectiveness. Responsibilities Develop and execute long-term inventory strategies to support customer demand, business growth, and service delivery. Lead inventory forecasting, stock planning, and replenishment activities to maintain optimal stock levels. Manage inventory performance, including stock accuracy, availability, excess inventory reduction, and ERP data integrity. Oversee consignment stock, remote stockrooms, and component exchange programs to improve customer support and equipment uptime. Manage customer and internal support cases through Salesforce CRM, ensuring timely resolution, visibility and stakeholder communication. Partner with Sales, Service, Supply Chain, and global stakeholders to align inventory strategies with business objectives. Monitor and report on key inventory and operational KPIs, driving continuous improvement initiatives. Lead, coach, and develop the regional inventory team to achieve performance, service, and operational excellence. Provide governance and oversight of inventory-related decisions, procurement strategies, and business continuity planning. About you You are a detail-oriented professional with a robust background in inventory and parts management (Ideally 5+ years of experience). Your proficiency with the Microsoft Office 365 suite, particularly your advanced skills in MS Excel and MS Power BI, sets you apart. You have a solid understanding of Sandvik products and technical and maintenance services, making you a valuable asset to our team. Your customer-oriented approach ensures exceptional service delivery, and you hold relevant qualifications in Inventory or Parts Management, or a Certificate/Diploma in Business Administration. You bring experience in demand planning and a sound understanding of ERP systems, along with working knowledge of Aurora and have experience in using CRM salesforce. Your expertise in data analysis, coupled with previous experience in inventory control functions or administration, and prior parts interpretation experience, equips you to excel in this role. You thrive in dynamic environments, are adaptable, and are always ready to embrace new challenges and opportunities. To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical. What we offer A competitive remuneration package Business Line Manager Bonus incentive Salary sacrifice options and Length of Service Recognition Paid Parental Leave and flexible working options A comprehensive Employee Assistance Program Employee referral programs Performance‑based bonus incentives Recognition and reward programs aligned to individual and business performance Sandvik is proud to be a WORK180 Endorsed Employer for Women, recognising our ongoing commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We are dedicated to fostering an inclusive and supportive workplace, and we encourage you to explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment. Who we are Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally. Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030. We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation. For more information about this position at Sandvik, please visit the Sandvik careers page or contact . Applications close : 15 September 2026, or prior if ideal candidate selected.