Parts Sales Advisor

Why Work at Rehlko Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job About the Role We're looking for a proactive and customer-focused Sales Advisor to join our team in Heanor. Supporting the sale of standard power generation equipment, you'll be responsible for managing customer enquiries, preparing quotations, processing orders and supporting projects from initial enquiry through to completion. This is an excellent opportunity for someone with strong organisational and communication skills who enjoys building customer relationships and delivering a high standard of service in a fast-paced commercial environment. Key Responsibilities Respond to customer enquiries relating to standard generator products and associated equipment. Prepare and issue quotations accurately and within agreed timescales. Follow up quotations and sales opportunities to maximise order conversion. Manage opportunities and customer interactions through Salesforce. Process customer orders and maintain accurate records using internal systems. Work closely with customers, suppliers and internal departments to ensure smooth project delivery. Maintain agreed pricing structures, margins and discount levels. Keep stock and product information up to date. Support monthly sales reporting and forecasting activities. Promote additional products and services where opportunities arise. Ensure a high level of customer service throughout the sales process. Comply with company procedures and quality standards. About You We're looking for someone who is commercially minded, organised and enjoys working directly with customers. You'll ideally have: Previous experience within a sales support, sales advisor, internal sales or customer service role. Strong communication and relationship-building skills. Excellent administration and organisational abilities. Confidence managing multiple enquiries and priorities. Good attention to detail and accuracy. Experience using CRM systems and Microsoft Office applications. A proactive approach and willingness to learn technical products. Experience within engineering, manufacturing, power generation or an industrial environment would be advantageous. What we offer A competitive salary based on your experience, plus bonuses 25 days holiday plus statutory days. Private healthcare (after probation). Company-funded Death in Service benefit. Comprehensive Employee Assistance Programme. Supportive team environment. Full-time permanent position based in Heanor. A supportive, values-driven environment where your expertise will make a real impact. About Us Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at . In addition to the investment in your development, Rehlko offers a comprehensive package with competitive salaries and a range of additional benefits. Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, promote equal opportunities in every aspect of our process. Our Values Curiosity – Seek, learn, share Trust – Go farther together Pace – Focus to go faster Excellence – Find the win every day