Parts Specialist

Job description

Are you a detail-driven Parts Specialist who knows trailer parts inside and out, enjoys solving problems on the fly, and takes pride in being the go-to resource for technicians and customers? Hoyt's Trailer Center, the trailer repair division of Hoyt's Truck Center, is seeking a Parts Specialist. At Hoyt's Truck Center, A trusted name in the transportation industry, our purpose is to create opportunities for success for our customers, employees, and community. How do we do it? - By providing transportation solutions, including service, purchase, rental, and lease of trucks and trailers. Core Values At Hoyt's Truck Center, our values lay the foundation for who we are and drive everything we do: One Team: Serving our customers and each other Work Hard: By being coachable and supportive Keep it Real: We tell it like it is with Respect, Understanding, and No BS. Do these values speak to you? If so, we want to hear from you. Primary Accountabilities: A Parts Specialist at Hoyt's Trailer Center is responsible for all aspects of the parts sales process from the front retail counter to responding to needs for the service department. This position includes conducting inventory counts, pricing, ordering, and maintaining stock parts. The ideal candidate will possess strong attention to detail and organizational skills, the ability to make timely decisions, excellent customer service skills, and the ability to work efficiently with other team members. Field all parts requests at the sales counter, including call-in, walk-in, and service department requests. Conduct inventory counts and maintain parts organization Consult with technicians to identify and source all items needed for repairs performed by Hoyt's Work with vendors to ensure timely delivery and receipt of correct parts Communicate with customers and provide accurate information regarding special-order parts Maintain detailed records of all parts ordered to ensure compliance with company guidelines Research new product lines and make recommendations to Parts Manager Required Qualifications Valid Driver's License High School Diploma or GED Certificate 1 year of experience in a relevant field (automotive, manufacturing, transportation) 2 years of truck or trailer parts experience, preferred Ability to work in fast paced and loud environments Microsoft Office proficiency, preferred Skills to be successful: attention to detail, follow-through, time management, and problem solving. Physical Demands: Ability to stand, lift, carry, push, pull, balance, stoop, reach, handle, talk, hear, see, grasp, move head and neck and movement across mid-line. Ability to lift/carry up to fifty (50) pounds. Finger dexterity, manual dexterity, alertness, precision, motor coordination, auditory discrimination and tactile discrimination. Work Environment: Inside/indoor office environment which provides protection from weather condition, but not necessarily temperature changes. Shop floor and outdoor environments may be necessary for communication with the team and customers. Noise level is usually moderate to loud.