Patient Access Associate (Full-time; Days) - East Jefferson General Hospital (Central Scheduling/Financial Clearance)

Job description

Your job is more than a job. Be the voice that helps patients feel prepared! As a Patient Access Associate in Central Scheduling & Financial Clearance , you connect with patients before their visit—scheduling appointments, verifying insurance, and helping them understand what to expect financially. Your work ensures fewer surprises, smoother visits, and a better experience for patients and care teams alike. You’re a key link between patients, providers, and payers, bringing clarity, accuracy, and empathy to every interaction. What You’ll Do: Schedule and coordinate patient appointments across clinic and hospital services Verify insurance eligibility and obtain authorizations as needed Review and confirm demographic and financial information Explain financial responsibility, estimates, and payment options Assist patients with financial assistance or referrals when appropriate Communicate with clinical teams to ensure visits are financially cleared What You Bring: Strong customer service and communication skills Attention to detail and comfort working with insurance and financial data Ability to explain complex information in a clear, patient-friendly way Minimum Requirement: High School Diploma or GED (or equivalent experience) Make a difference - one patient at a time! WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary About East Jefferson General Hospital East Jefferson General Hospital, a landmark of LCMC Health’s incredible community of care, has been the go-to hospital for health, wellness, and one-of-a-kind care in East Jefferson Parish for over 50 years. And we’re only beginning to realize our greatest potential. Learn more about East Jefferson General Hospital and our legacy, our future, and our national recognition as a Nurse Magnet Hospital. Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.