Patient Access Representative (091026.15) FULL TIME

Job description

Are you ready to work where breathtaking mountain views meet exceptional care? At Bitterroot Health, we combine the beauty of Montana's Bitterroot Valley with our commitment to high-quality, personalized healthcare. As the largest employer in Ravalli County, Bitterroot Health is deeply woven into the fabric of the Bitterroot Valley, offering accessible care and building lasting relationships with our neighbors. Located in Montana’s scenic Bitterroot Valley between the Bitterroot and Sapphire Mountains, we offer rewarding careers paired with an exceptional outdoor lifestyle. Enjoy top-rated schools, a safe, family-friendly community, and year-round recreation including hiking, fishing, skiing, biking, and access to nearby rivers, trails, and lakes in one of Montana's most stunning regions. Our Employee Connections & Wellness Team is dedicated to supporting our staff by providing resources and activities that promote occupational, physical, emotional, social, and inclusionary well-being. We believe that your happiness is key to success, which is why we also host regular employee gatherings to foster community and connection. Grow with us! From tailored pathway training in nursing, laboratory, and surgical departments to scholarships and tuition reimbursement, we are invested in your success. Join a team recognized for excellence! See for yourself HERE! Named a 2025 top 20 in the nation Critical Access Hospital by the National Rural Health Association. Voted 'Bitterroot’s Best Employer' in 2022 and 2023, we were also honored as the #1 Employer of Choice for large companies in Montana in 2023. If you're passionate about making a difference in healthcare while enjoying the unmatched beauty of Montana, Bitterroot Health is the place for you. Discover the rewarding career you deserve—apply today! Patient Access Representative – Join Us in Beautiful Hamilton, Montana! Are you passionate about helping others and thrive in a fast-paced, people-centered environment? Bitterroot Health is looking for a dedicated Patient Access Representative (PAR) to be the welcoming face of our medical clinics in the stunning Bitterroot Valley. This is more than just a job—it’s a chance to make a meaningful difference in the lives of patients while enjoying the natural beauty and charm of Hamilton, Montana. What You'll Do As a Patient Access Representative, you'll be a key player in ensuring smooth, efficient, and compassionate care from the moment a patient walks through our doors. Your responsibilities will include: • Scheduling appointments and verifying insurance • Registering patients and managing referrals • Handling phone calls and point-of-service collections • Maintaining accurate records and protecting patient privacy • Supporting financial outcomes and patient satisfaction What We're Looking For We’re seeking someone who is: • A strong communicator—both in person and in writing • Calm under pressure and great at multitasking • Friendly, professional, and committed to excellent service Minimum Qualifications: • Education: High school diploma or GED required; medical terminology courses a plus • Experience: • 2+ years in a hospital or physician office preferred • Prior experience in scheduling, patient accounts, unit clerk, or MA roles a bonus • Familiarity with registration and billing processes preferred Schedule & Benefits Schedule: Full-time, 40 hours/week Benefits: Eligible for our full-time benefits package, including health insurance, retirement plans, paid time off, and more! For benefits overview, click here. Bitterroot Health is a non-profit organization and is proud to be an Equal Opportunity Employer