Patient Access Representative (DL/Adult, OSY)

Job description

*This is a Work Experience (work-based learning) position available through Workforce Solutions Coastal Bend . All candidates will be considered after program eligibility is determined. Job Title: Patient Access Representative Position: FT, 8 am-5 pm, Monday-Friday Location: Corpus Christi Second Chance Employer: No Pay Rate $13.50/hr Age: 18+ Recruiter: M. Castanon MUST BE FULLY VACCINATED FOR COVID-19 •Ability to work in fast-paced, high productivity environment •Ability to exercise judgement and make decisions •Excellent communication skills to communicate with patients •Ability to document accurately and concisely •Careful attention to detail and ability to multi-task •Ability to maintain patient confidentiality •Ability to type 25-30 wpm •Proficient use of computers including Microsoft Office applications •Ability to operate general office equipment •Ability to work with minimal supervision, independently, as well as in a collaborative team setting •Strong organizational skills with the ability to prioritize and meet deadlines •Requires knowledge of Commercial and/or Government Payors •Project a pleasant and professional image •Understanding patient education needs and how to share information with patients and families effectively Responsibilities •Responsible for performing customer service functions, from greeting patients, registering and processing all patient appointments, answering phones, calling patients, initiates insurance verification, and posting payments, scheduling patient appointments, and assuring all data is collected from the patient, sending and receiving medical records, sorting mail, scanning and attaching documents