Patient Accounts Specialist

Job description

JSSA is looking for a dependable and detail oriented individual to join our Accounting Team. The Patient Account Specialist is a full time role based out of our Rockville, Maryland, office, and supervised by the Director of Patient Accounts. Responsibilities include, but are not limited to, posting payments from both third-party billing and client payments to the proper account, client/third-party billing and collection activities. This position is expected to complete routine assignments independently within the limitations of the Agency's policies and procedures. Responsibilities: • Import Electronic Remittance Advices into the EHR and ensure they properly post to the client’s account • Review Remittance Advices for any denials or deductions and post any necessary adjustments • Post client self-pay payments to client accounts • Make necessary corrections to process claim denials and/or rejections for payment • Provide updates on third party payer changes to billing requirements • Update the EHR with new insurance and demographic information on current clients as necessary • Identify consistent reasons for third party claim denials. Notify the Director of Patient Accounts and suggest procedural changes, which would avoid future denials • Notify other Patient Accounts staff if an insurance policy is no longer active • Create finance entries as needed in the EHR to document client/staff/insurance communications. • Keep abreast of third-party payer requirements • Notify the Director of Patient Accounts of consistent and re-occurring problems in routine processing, which need addressing. Suggest alternative solutions to the problems • Perform other duties as assigned by the Director of Patient Accounts Qualifications: • High school diploma • Minimum of three years’ experience processing third party billings and collecting appropriate reimbursement. • Knowledge of third-party billing and reimbursement requirements. • Exceptional customer service and communication skills. • Proficient with Microsoft Office 365 with advanced skills in Excel • Experience with electronic billing. We Offer: • Hourly rate starts at $23.00 • Medical/Prescriptions/Dental/Vision/Life-ADD/Disability • Holiday/Vacation/Personal/Sick Pay • 403(b) retirement savings plan with match • Work-life balance and collaborative team environment • Many opportunities for personal and professional development • and more... The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D