Patient Assistance Pharmacy Technician, Specialty Pharmacy- Ft. Wayne

Job description

Employment Type: Full time Shift: Description: The Pharmacy Technician I – General (certified and licensed) provides safe, quality technical and non-technical functions which assist in provision of pharmaceutical care under the supervision and direction of a registered pharmacist in accordance with level of experience, education, policies and procedures. Provides expanded knowledge and experience of the Pharmacy Technician I – General role. The entry level position is the first point of contact in providing customer service to patients, families, & members of the health care team (e.g., answers phones). Provides an administrative role (e.g., data gathering, authorizations) to coordinate and facilitate patient care. Work may include unit dose medication preparation, distribution, patient care area inspections, charging, crediting, packaging, stocking, sterile and non-sterile compounding per ministry workflow. ESSENTIAL FUNCTIONS Pharmacy Practice - Acts independently and appropriately within license, scope of knowledge and experience in practice area. Exhibits agility and willingness to take on new and additional responsibilities for role and competence. Quality and Compliance - Monitors quality assurance activities and issues, and may identify opportunities (e.g., patient care area inspections, sterile and non-sterile compounding, drug diversion) for improvement. Supports auditing for standard work. Pharmacy Operations - Performs in an administrative role (e.g., data gathering, authorizations) to coordinate and facilitate patient care. Competent in unit dose medication preparation, and distribution. Maintains accurate charging, crediting, and billing records. Automation and Technology - Supports the operation and care of specialized pharmaceutical equipment. Actively interacts and communicates with all internal departments on general pharmacy-related issues and requests; escalates issues as needed. Professional Development - Participates in own professional development by maintaining required competencies, licenses, and certifications, identifying learning needs and seeking appropriate assistance or educational offerings. Procurement - Provides assistance and supports the drug procurement process (e.g., receiving, packaging, distribution, stocking, storage, recalls). Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS Education: High School diploma or equivalent. Experience: No previous experience required. Licensure: Current pharmacy technician state licensure where employed within 30 days of hire. REQUIRED SKILLS AND ABILITIES Written and verbal communication skills to interpret and/or discuss technical or sensitive information with internal and external customers. Discretion in deciding what and how to communicate. Ability to organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful due to time constraints. Working knowledge of Microsoft office products, including word, Excel, PowerPoint and other graphics or presentation software. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.