Patient Care Coordinator

Job description

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Coordinator is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations. ### WHAT YOU WILL DO - Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism - Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns - Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available - Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests - Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance - Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing - Operate cash register, computer-based POS system, and cash drawer - Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines - All other job duties as assigned ### WHAT WE ARE LOOKING FOR - High School diploma or General Education Development (GED) required - Associate or Bachelor’s degree in any field preferred - Minimum of 2 years’ experience with customer service in retail. - Excellent computer, mathematical, language and reasoning skills - Bilingual in Spanish preferred - Excellent multi-tasking skills over the phone and in person - Occasionally requires local travel, as needed ### PHYSICAL REQUIREMENTS - Constantly perform desk-based computer tasks - Frequently standing/walking - Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds - Occasionally Twist/bend/stoop/squat, kneel/crawl