Patient Care Coordinator

Job description

Patient Care Coordinator – Hearing Care Clinic (Meridian, MS) Full-Time Position We have an opening at Beltone hearing care clinic in Meridian and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help us continue growing our practice. Beltone has been recognized by Forbes as one of America’s Best Midsize Employers in 2025 — and we’re excited to have that award-winning culture in Meridian. This role is the heartbeat of our clinic. You’ll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience. If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit. What You’ll Do · Greet patients and create a warm, professional experience · Schedule hearing evaluations, fittings, and follow-ups · Answer phones and convert inquiries into booked appointments · Confirm appointments and reduce no-shows · Handle patient intake paperwork and basic administrative tasks · Support providers with patient flow and coordination · Make follow-up calls to undecided or inactive patients · Help grow referrals and community awareness You won’t be selling hearing aids — but your work directly supports clinic success. Compensation & Benefits · Competitive hourly pay based on experience · Group health insurance · 401(k) · Monday–Friday schedule (8–5) · Most weekends and holidays off · Paid training · Supportive team environment · Opportunity to grow within the company What We’re Looking For · Customer service or healthcare front-office experience preferred · Excellent communication and phone skills · Organized, dependable, and detail-oriented · Comfortable working with older adults · Professional, positive attitude · Coachable and team-oriented · High School Diploma or GED required · Must be 21 years of age or older Why Join Us? At Beltone, we help people reconnect with life through better hearing. You’ll be part of a respected national brand but also working for a locally Mississippi owned business. If you enjoy helping others, staying busy, and being part of something growing — we’d love to meet you. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant. #LI-Beltone