Patient Care Executives (Telecallers)

Job description

Job Opportunity: Patient Care Executives (Telecallers) Agents – Sales, Registration & Escalation Department (20 Openings) Join the dynamic team at Vaidban Ayurved Bhawan, a trusted name in Ayurvedic healthcare across India! 🏢 Company Details Vaidban Ayurved Bhawan Head Office: E-260, 5th Floor, Fair Tower, Sector 74, Mohali, Punjab – 160055 Tasks 💼 Position Details Role: Agents – Sales, Registration & Escalation Department Shift: Rotational Working Days: 6 days/week Week Offs: 4 rotational offs per month ✅ Eligibility Criteria 🎓 Education: Degree or Diploma in any field (Mandatory) 🗣 Language Requirements: Punjabi: Fluent (Mandatory) English: Preferred Requirements ✅ Eligibility Criteria 🎓 Education: Degree or Diploma in any field (Mandatory) 🗣 Language Requirements: Punjabi: Fluent (Mandatory) English: Preferred Handle incoming and outgoing calls for patient inquiries and follow-ups Assist with registration of new patients Resolve patient queries and escalations in a professional manner Promote company services and products during calls Maintain accurate records of all interactions in the system Support the sales team in achieving targets and KPIs