Patient Care Technician - Mayfair Internal Medicine

Job description

Job Description: The Patient Care Technician (PCT) plays a vital role in supporting clinical operations and ensuring a positive patient experience. This position is responsible for assisting with patient intake, scheduling, and administrative tasks while maintaining a high level of professionalism and compassion. Key Responsibilities: Patient Intake & Support Take and record vital signs accurately. Check in patients and complete registration processes. Prep charts for the following day to ensure smooth workflow. Communication & Coordination Correspond with patients regarding appointments and inquiries. Conduct patient outreach to schedule appointments. Answer incoming phone calls promptly and professionally. Scheduling & Financial Transactions Schedule patient appointments efficiently. Collect co-payments and outstanding patient balances. Qualifications: High school diploma or equivalent required; medical assistant or related certification preferred. Previous experience in a healthcare or clinical setting is a plus. Strong communication and organizational skills. Ability to multitask in a fast-paced environment. Proficiency in electronic health records (EHR) systems preferred. Ability to provide excellent customer service Ability to work scheduled hours Salary Range: $19.29 hourly