Patient Coordinator VN/CV/CB

Job description

INTRODUCTION TO BRYN MAWR DERMATOLOGY*:We are a dermatology practice that offers general dermatology, Mohs micrographic surgery, and a large repertoire of cosmetic products and procedures. We pride ourselves in providing superior customer service, cutting edge esthetic offerings and unparalleled medical care. POSITION OVERVIEW: Patient Coordinator will be responsible for a variety of duties including patient registration, self-pay collection, payment posting as well as exhibiting poise, tact and compassion when dealing with patients. SPECIFIC RESPONSIBILITIES: Greeting incoming scheduled patients and adhering to intake procedures Triage phone calls and document all patient interactions in the EMR Be the 1st step in billing by collecting complete and accurate demographics and insurance information Obtain and record revenues Protect patients’ rights according to HIPAA guidelines A plethora of ever-expanding administrative tasks Hours can vary from week to week but always range between 35 & 40 hrs/week Monday – Fridays are typically the days you will be scheduled, but an occasional Saturday may be required APPLICANT CHARACTERISTICS WE ARE LOOKING FOR: Focused on customer service Enjoys a fast-paced environment Positive and professional attitude Well-organized with attention to detail Experience scheduling/navigating EMRs (Nextech) is a plus