Patient Financial Services - Remittance Specialist

Job description

Facility: CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807 Department: 1688 Patient Financial Services Scheduled Weekly Hours: 40 Hours: 7:30 AM - 4:00 PM Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: Job Summary ◦ A Remittance Specialist is responsible for accurately posting payments and adjustments for all payer types into our patient accounting system and reconciling to daily deposits. Remittance Specialists are responsible for identifying variances and correcting errors to ensure daily balancing. This position requires attention to detail and good time management skills. Responsible for completing work assignments accurately and efficiently resulting in the desired reduction of outstanding accounts receivable. Communicates in a professional manner with all customers and staff. Works to reach department goals. • Job Requirements ◦ Education ▪ Required: High School diploma or equivalent ◦ Experience ▪ Preferred: 1 year business office experience ◦ Skills ▪ Strong analytical skills to recognize problems ▪ Excellent computer skills and strong aptitude to learn and maximize use of applications ▪ Proficient in Excel. ◦ Licensure/Certification/Registration ▪ N/AEducation: ▪ Required: High School Diploma or Equivalent Experience: ▪ Preferred: 2 years customer service or prior experience with third party payers Skills: ▪ Understanding of medical terminology ▪ Excellent verbal and written communication skills ▪ Organized and attentive to detail Licensure/Certification/Registration: ▪ N/A