Patient Service Representative

Job description

Concordia Visiting Nurses is a Medicare-certified, state licensed, Medicaid approved home health agency operating in nine Western Pennsylvania counties. For well over a decade, Concordia Visiting Nurses has provided high-quality skilled nursing, palliative care, and a variety of therapy services to our patients. Our goal is to deliver quality home health services, in good faith, to those who entrust themselves to our care and to minister to the unique needs of each individual with respect, dignity, and compassion. We strive to hire excellent people at Concordia - and keep them as well! Concordia Visiting Nurses is seeking a candidate to fill the role of Patient Service Representative. This is a full-time position at our Valencia's office. POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient Service Representative candidate will be detail oriented, self-motivated, a critical thinker, and have excellent time management skills, as well as be able to work independently. The Patient Service Representative must be a skilled multi-tasker. WHY Join us as a for the Patient Service Representative position? • Excellent growth and advancement opportunities • Education Assistance Programs (Tuition Reimbursement/Fully-Paid Tuition - your choice!) • Top Benefits • Unparalleled 403(b) Retirement Savings Plan • Generous paid-time off QUALIFICATIONS for the Patient Service Representative position: • High School education or equivalent • Two years' experience in an office setting • Ability to type/data enter information in an efficient and accurate manner • Thorough knowledge and operation of computers What you will do as a Patient Service Representative position: • Assists with the coordination of referrals • Data Enters patient clinical data into the current software system • Generates and distributes reports from various software systems for Clinical Management • Maintains confidentiality of patient and staff information • Handles general inquiries, whether received by telephone, mail, or in person Concordia Visiting Nurses is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE Benefits: Health/Dental/Vision Insurance Workplace Wellness 403(b) Retirement Plan Paid Life Insurance Policy Direct Deposit Tuition Reimbursement Program Vacation/PTO Paid Holidays Competitive Wages Referral Program Seniority/Appreciation Bonuses Funeral Leave Voluntary Benefits Employee Assistance Program EOE Benefits and Wages may vary based on location. Minimum hours worked per week/status may be required for certain benefit eligibility.