Patient Services Representative

Job description

Job Summary This position will provide coverage for Mid Michigan and Lansing region. Professionally and effectively market, consult, and educate the advantages of PriorityMedicare benefit plans to prospective members to achieve personal and corporate membership goals and objectives. All efforts will be done in accordance with Priority Health policies and procedures and CMS guidelines. Substantial knowledge of both individual and employer group products and competition is required. Essential Functions Business Development – Individual PriorityMedicare Products: Generate new membership through direct sales efforts that include lunch/learn meetings, one-on-one meetings, and presentation at community sponsored events. Have up-to-date working knowledge of CMS guidelines and commitment to work within prescribed guidelines. Adequately prepare for and professionally deliver educational presentations. Facilitate the assistance of other internal departments (enrollment, customer service, etc.) to service existing members in a customer service focused manner. Develop on-going understanding of competitive marketplace. Recruit, train, certify and develop sales with independent insurance agents and Field Marketing Organizations (FMO’s). Develop a sales plan for assigned territory. Complete business development projects as assigned by leadership. Administrative: Screen enrollment forms for compliance with CMS requirements. Complete employer group paperwork according to established timelines. Complete routine reports as requested by Manager, Medicare Sales on a weekly, monthly and annual basis. Attend and contribute to assigned meetings. Be an active participant by adding, when appropriate, credible research, knowledge and experience. Employ time management skills to effectively manage all job responsibilities. Delegate appropriately to support personnel and/or other departments as needed. As requested, develop new markets for sales of PriorityMedicare products. Coordinate/attend member activities and events (e.g. dinners, golf outings, etc.) designed to bring PriorityMedicare personnel in contact with perspective members, employers, agents and business-related associates. Represent PriorityMedicare at public events to increase exposure to potential members, members, and business-related associates and the general public. Complete annual reports for manager and/or other departments (e.g. self-performance appraisal, sales reports, etc.) Qualifications Required Bachelor's Degree or a minimum of 5 years of successful sales experience LIC-Michigan Health & Life Insurance License - STATE_MI State of Michigan Preferred Master's Degree Medicare and/or government programs and/or managed care experience About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Priority Health - 1231 E Beltline Ave NE - Grand Rapids Department Name Consumer Direct Field Sales - PH Managed Benefits Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. to 5 p.m. Days Worked Monday to Friday Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.