Patrol Officer - Moreton Bay

Job description

Patrol Officer - Moreton Bay ABOUT WILSON As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day. Our vision is to be the most trusted provider of integrated Security Solutions and our purpose is to build a safer future for everyone. Wilson Security operates in a wide range of sectors and is committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we operate in. Wilson Security's journey towards a more sustainable and responsible future is brought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence. ABOUT THE ROLE Location: Narangba 4504, Caboolture 4510 Employment Type: Full-Time (84 hours per fortnight) Overtime Opportunities Available Hours: 18:00 – 06:00 permanent Pay: 30% night loading on top of SSIA Award Rate Level 2, automatic OT every hour over 76 hours Roster: 5/2 roster, Week 1 – Mon, Tues, Fri, Sat, Sun Week 2 – Wed, Thurs Or vice versa Wilson Security has signed a contract with Moreton Bay City Council which is a dedicated service assisting the council with locking and unlocking property and ensuring buildings and assets are secure and damage free at night. This contract has created new roles within our Moreton Bay team, focused on enhancing response and support capabilities for the community. These positions are crucial to our success in the region and will be supported by our Operations Team. Wilson offers career growth plans to those who prove themselves and excel in the work environment in which they are placed. Job Overview Your shift will include conducting security patrols across multiple sites, responding to alarm activations, providing customer service to building occupants, and coordinating with our operations centre. You'll be the eyes and ears on the ground, ensuring our clients' properties remain safe and secure throughout your shift. DUTIES & RESPONSIBILITIES Performing visual and physical checks of properties De-escalation situations while maintaining site safety and security Identifying and reporting hazards and building faults via reporting systems Time Management for responding to alarms Customer service support to tenants, facilities management and the general public Responding to incidents and coordinating with fellow officers when required Completing detailed incident reports ESSENTIAL REQUIREMENTS Strong customer service skills Excellent time management abilities Proactive and problem-solving mindset Ability to work well in a team or autonomously Ability to work rotating roster (nights and weekends) Australian Citizen or hold Unlimited Work Rights Demonstrated ability to prepare and write clear, detailed reports Physical fitness to walk and stand for extended periods Valid QLD Security License Valid Driver's License (Must be Australian) Current First Aid & CPR Certificate HIGHLY DESIRABLE (Not Required) Crowd Control endorsement Previous security or patrol experience Willingness to support and step up into other roles as career growth and leadership opportunities become available WHAT WE OFFER Competitive Remuneration Package: Wages go off the SSIA Award Rate Level 2 Overtime Available Uniform and equipment provided Vehicle provided for patrol duties Supportive Work Environment: Work with one of Australia's leading security providers Supportive team environment with experienced management Employee Assistance Program Modern equipment and technology SELECTION PROCESS We're conducting rolling interviews and looking to fill these positions quickly. Successful candidates will undergo: Initial phone screening Face-to-face interview Reference checks Company Paid Medical Assessment HOW TO APPLY Apply now - interviews commencing weekly! Submit your application including: Current resume Copy of your QLD Security License Copy of your Driver's License Copy of your First Aid & CPR Certificate Questions? Contact our recruitment team at [ ] Wilson Security is an equal opportunity employer committed to building a diverse and inclusive workforce. We encourage applications from all backgrounds and are committed to creating a workplace that reflects the communities we serve. QLD 3612342