Payment Product Design Leader/Senior Designer

Job description

### Key Responsibilities - **Design Strategy** - Define and own the design vision and strategy for our payment products. - Establish UX/UI design best practices that balance business goals, user needs, and compliance requirements. - Lead, mentor, and grow a team of product designers and UX researchers. - **User-Centered Design Execution** - Drive end-to-end product design from discovery, journey mapping, and prototyping to detailed UI specifications. - Conduct and apply user research, usability testing, and data-driven insights to improve product flows and reduce friction. - Create design systems and patterns for consistency across channels (app, web). - **Cross-Functional Collaboration** - Partner with product managers and engineers to define product requirements and technical feasibility. - Work closely with risk, compliance, and legal teams to ensure designs adhere to regulatory standards (e.g., BSP, AML, KYC). - Collaborate with marketing and CX to ensure brand-consistent experiences. - **Innovation & Market Trends** - Stay ahead of payment UX trends in PH and SEA and globally (e.g., tap-to-pay, open finance, e-wallet interoperability). - Explore opportunities to integrate emerging technologies such as QR Ph, NFC, merchants, and blockchain into the payment journey. ### Qualifications - Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field. - 5+ years of experience in product design, with at least 1 years in a leadership role. - Proven track record designing scalable payment systems, e-wallets, or financial services platforms. - Strong portfolio demonstrating UX strategy, UI execution, and impact on business metrics. - Deep understanding of the Philippine digital payment landscape and regulatory framework. - Experience working in agile product development environments. - Proficiency in tools like Figma, Adobe XD, or similar. - Background in payments or fintech. - Experience in designing for mass-market, mobile-first audiences in emerging markets.