Payment Product Manager

Job description

##### Growe welcomes those who are excited to: - Decide how the hub behaves: make system behavior explicit (such as callback timeouts, withdrawal hold and release rules, gateway configuration setups, and player-facing error messages) rather than leaving these details in engineers' heads or partner systems; - Own the back office: drive and optimize the seven core operational screens used daily by internal teams (projects, gateways, payment groups, methods, orders, transactions, and logs) to ensure the hub remains fully usable; - Run discovery against internal systems: lead timeboxed spikes across eleven internal systems (including player accounts, wallet, KYC, fraud checks, reconciliation, and taxation) to rank findings by risk and resolve unknowns before they turn into rework; - Sequence the regional migration: define rollout stages, set validation rules using small percentages of live traffic and historical transaction replays, establish criteria for moving to the next step, and prepare clear rollback plans; - Keep regional teams aligned and informed: maintain strong trust and clear communication with local operations, support, and business owners regarding upcoming changes, potential risks, and contingency plans; - Plan for life after launch: establish operational processes for incident management, configuration changes, new method onboarding, and ongoing integration health once a region goes live. ##### We need your professional experience: - 4+ years of product management experience, with at least 2 years in payments, fintech, or complex transactional systems, holding ownership over a product area rather than just managing a backlog; - Ability to read API contracts and follow a transaction across multiple systems independently; - Proven track record of writing clear requirements, with explicit outcomes, clear acceptance criteria, and well-defined boundaries; - Data-driven approach to product decisions, working comfortably with conversion, approval rates, failure reasons, and cost per transaction to separate signal from noise; - At least Intermediate level of English for all documentation, ticketing, and daily cross-team communication. ##### We appreciate if you have those personal features: - Comfort operating in ambiguity, with a knack for designing the smallest possible experiment to remove doubt when answers do not yet exist; - Strong sense of ownership and transparent communication, with the drive to inform affected regions early and plainly whenever something goes wrong; - Problem-solving skills - focus on reducing complexity, closing unknowns early, and preventing rework before development starts. ##### We are seeking those who align with our core values: - GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals; - DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success; - BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.