Payments Account Manager

Job description

##### Growe welcomes those who are excited to: - Manage payment providers from commercial handover through onboarding and ongoing cooperation; - Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams; - Maintain regular communication with payment partners and support day-to-day operational requests; - Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward; - Support the resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication; - Develop a solid understanding of LATAM markets, local payment methods, and payment provider specifics; - Organize and prioritize multiple operational tasks and requests independently; - Build further expertise within Payments and Account Management as the scope of responsibility grows. ##### We need your professional experience: - 2+ years of experience as an Account Manager or in a similar operational role working with partners or providers; - Experience coordinating onboarding, documentation, approvals, or other partner-related processes; - Understanding of online payments; experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus; - Upper-Intermediate English or higher. ##### We appreciate if you have those personal features: - Structured and attentive to detail; - Able to manage multiple priorities and stay organized; - Proactive and comfortable taking ownership of tasks; - Clear and confident in communication with internal teams and external partners. ##### We are seeking those who align with our core values: - GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals; - DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success; - BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.