Join Novibet as a Payments Associate!Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for Payments and thrive in a fast-paced environment, this could be the right opportunity for you.Who We AreFounded in 2010, Novibet is an established global GameTech company operating in Europe, the Americas, and other international markets (Greece, Brazil, Mexico, Malta, Ireland, Cyprus, Chile, Finland and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and more than 1,400 employees worldwide. We are driven by technology and innovation, continuously evolving our proprietary platform to deliver seamless and engaging online entertainment experiences to our growing customer base.Why NovibetAt Novibet, you’ll be empowered to take on meaningful challenges, develop your skills and contribute ideas that make a difference. Certified as a Great Place to Work® several years in a row, in Greece, Malta and Brazil, we are a global team, united by a culture of trust, inclusion and shared learning.Join us and become part of a global team where collaboration, innovation and continuous growth drive everything we do.What We are looking for As a Payments Associate you will be part of Fraud & Payments team and you will be responsible for processing payments for clients and driving overall payments efficiency in accordance with the company’s policies and procedures.What you will work onOnline Gaming in world of Sports Betting & Casino never stops, so shift rotation is required to ensure that we are alert 24/7 and we process payments in a timely and professional manner. The daily tasks of the role also include:Review and process all withdrawal requests Monitor account registrations, deposits and withdrawalsEnsure payments made to processing centers and e-wallets are sent successfully and within time framesAssist in the timely resolution of escalated transactions, tickets and issues, including adjusting transactions in customer accounts when necessary Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuseAssist Customer Support team to research and resolve customer inquiries related to paymentsProactively monitor financial and player activity with the aim of minimizing the financial risk to the business Collaborate with internal operational teams and work cross-functionally to understand and resolve payments related issuesAssess and escalate cases accordingly to the responsible departmentsWhat you bringBSc/MSc in Finance, Accounting, Economics or any other relevant fields1- 2 years proven working experience in related field will be considered an assetBasic knowledge of online payment systems and payment regulation rules is a plusKeen interest in the online gaming world of sports betting and casino is nice to haveGreat attention to detail and good analytical and numerical skillsAble to cope with a fast-paced, challenging environmentAble to display a high degree of confidentiality and discretionFluency in English language (verbal and written)Flexibility to work on shift rotation 24/7What we offerWe truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:💰Competitive Compensation: Attractive salary and bonus scheme🧑⚕️Health insurance: Group health & medical insurance package💻Top-Notch Equipment: All the tools you need for your role🚀Career Growth: Focused career development, performance management, and training opportunities🏋️Free access to our in-house gym to keep you energized🌍Inclusive Environment: A welcoming, international, and multicultural team🎉Engaging Activities: Exciting events, sports, and team-building activitiesAt Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.
Join Novibet as a Payments Associate!
Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for Payments and thrive in a fast-paced environment, this could be the right opportunity for you.
Who We Are
Founded in 2010, Novibet is an established global GameTech company operating in Europe, the Americas, and other international markets (Greece, Brazil, Mexico, Malta, Ireland, Cyprus, Chile, Finland and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and more than 1,400 employees worldwide. We are driven by technology and innovation, continuously evolving our proprietary platform to deliver seamless and engaging online entertainment experiences to our growing customer base.
Why Novibet
At Novibet, you’ll be empowered to take on meaningful challenges, develop your skills and contribute ideas that make a difference. Certified as a Great Place to Work® several years in a row, in Greece, Malta and Brazil, we are a global team, united by a culture of trust, inclusion and shared learning.
Join us and become part of a global team where collaboration, innovation and continuous growth drive everything we do.
What We are looking for
As a Payments Associate you will be part of Fraud & Payments team and you will be responsible for processing payments for clients and driving overall payments efficiency in accordance with the company’s policies and procedures.
What you will work on
Online Gaming in world of Sports Betting & Casino never stops, so shift rotation is required to ensure that we are alert 24/7 and we process payments in a timely and professional manner. The daily tasks of the role also include:
- Review and process all withdrawal requests
- Monitor account registrations, deposits and withdrawals
- Ensure payments made to processing centers and e-wallets are sent successfully and within time frames
- Assist in the timely resolution of escalated transactions, tickets and issues, including adjusting transactions in customer accounts when necessary
- Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse
- Assist Customer Support team to research and resolve customer inquiries related to payments
- Proactively monitor financial and player activity with the aim of minimizing the financial risk to the business
- Collaborate with internal operational teams and work cross-functionally to understand and resolve payments related issues
- Assess and escalate cases accordingly to the responsible departments
What you bring
- BSc/MSc in Finance, Accounting, Economics or any other relevant fields
- 1- 2 years proven working experience in related field will be considered an asset
- Basic knowledge of online payment systems and payment regulation rules is a plus
- Keen interest in the online gaming world of sports betting and casino is nice to have
- Great attention to detail and good analytical and numerical skills
- Able to cope with a fast-paced, challenging environment
- Able to display a high degree of confidentiality and discretion
- Fluency in English language (verbal and written)
- Flexibility to work on shift rotation 24/7
What we offer
We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:
- 💰Competitive Compensation: Attractive salary and bonus scheme
- 🧑⚕️Health insurance: Group health & medical insurance package
- 💻Top-Notch Equipment: All the tools you need for your role
- 🚀Career Growth: Focused career development, performance management, and training opportunities
- 🏋️Free access to our in-house gym to keep you energized
- 🌍Inclusive Environment: A welcoming, international, and multicultural team
- 🎉Engaging Activities: Exciting events, sports, and team-building activities
At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.
Novibet, founded in 2010, is an established GameTech company that operates in several countries across Europe through its offices in Greece & Malta. Licensed and regulated by MGA, ADM and HGC, and Irish Revenue Commissioners, Novibet is committed to delivering the best sports betting and gaming experience to an ever-expanding customer base. Our fully registered online gambling websites Novibet.gr offer an easy to use betting platform for our clients, excellent customer care, good value in our odds offering and all these under a secure and safe environment.Our Novi Values
Innovation – We strive for perfection and pursue timeless development.
Credibility – We are responsible and value our customers’ trust.
Community – We collaborate with partners and stakeholders to contribute to noble causes and experience gaming alongside our customers to develop a healthy environment.
Enjoyment – We have fun working at Novibet and share it with our audience.
Why Join usNovibet constitutes an ever-evolving, dynamic environment with new challenges. The opportunities for a long, even international career within the company are a lot and diverse. Our modern way-of-thinking, a “fresh attitude” towards the industry’s structures and our focus on innovation ensure no routine! Moreover, we invest in our employees’ constant education and training keeping up with and even drive global trends.We are a league of gamesome partnerswww.novibet.gr
Novibet, founded in 2010, is an established GameTech company that operates in several countries across Europe through its offices in Greece & Malta. Licensed and regulated by MGA, ADM and HGC, and Irish Revenue Commissioners, Novibet is committed to delivering the best sports betting and gaming experience to an ever-expanding customer base.
Our fully registered online gambling websites Novibet.gr offer an easy to use betting platform for our clients, excellent customer care, good value in our odds offering and all these under a secure and safe environment.
Our Novi Values
- Innovation – We strive for perfection and pursue timeless development.
- Credibility – We are responsible and value our customers’ trust.
- Community – We collaborate with partners and stakeholders to contribute to noble causes and experience gaming alongside our customers to develop a healthy environment.
- Enjoyment – We have fun working at Novibet and share it with our audience.
Why Join us
Novibet constitutes an ever-evolving, dynamic environment with new challenges. The opportunities for a long, even international career within the company are a lot and diverse. Our modern way-of-thinking, a “fresh attitude” towards the industry’s structures and our focus on innovation ensure no routine! Moreover, we invest in our employees’ constant education and training keeping up with and even drive global trends.
We are a league of gamesome partners
www.novibet.gr
