Payroll and Benefits Administrator

About the RoleThis role plays a key part in supporting the effective delivery of payroll, benefits and employee expenses processes across Workman LLP and Workman Facilities Management. Sitting within the HR and Payroll function, you will ensure accuracy, compliance and a high level of service in all aspects of your work.A key focus of the role is overseeing employee expense claims submitted through the SAP Concur system. You will be responsible for reviewing a high volume of claims, ensuring they are processed correctly, coded accurately and compliant with company policy, including correct VAT treatment.You will also take ownership of administering employee benefits, working closely with our third-party benefits broker to ensure joiners are enrolled in the appropriate schemes and leavers are removed in a timely and accurate manner. You will act as the main point of contact for benefits queries and administration.In addition, you will provide support to the Payroll Lead with monthly payroll processes, including reconciliations and checks across both company entities. This will involve working closely with HR and internal stakeholders to ensure payroll changes are captured and processed accurately.This is a full-time, permanent role based in our Guildford office, with an expectation to be in the office a minimum of three days per week in line with our agile working policy.What Matters Most in the RoleAccuracy and attention to detail are critical to success in this role. You will be handling financial data, processing payments and ensuring compliance with company policies, meaning precision and a disciplined approach to checks and controls are essential.Strong communication and relationship-building skills are equally important. You will regularly interact with employees, HR colleagues and external providers, so the ability to provide clear, professional guidance and build effective working relationships is key.You will also need to be organised and able to manage competing priorities. With responsibility across expenses, benefits and payroll support, you must be comfortable working to strict deadlines, particularly around payroll cut-off periods. Other Duties Will IncludeReviewing and reconciling high-volume expense claims against company policy and supporting documentationEnsuring claims are correctly coded, VAT is accurately calculated, and non-compliant claims are queried or rejectedMaintaining SAP Concur profiles, including setting up new joiners, removing leavers and managing access permissionsSupporting monthly payroll preparation, including reconciliations and investigation of any variancesMonitoring the Payroll and Benefits shared inbox, responding to queries and escalating where necessaryWorking closely with HR to process payroll changes such as new starters, leavers, bonuses and deductionsWhat We Expect from YouYou will have strong attention to detail and take pride in producing accurate, high-quality work. This is essential when managing employee expenses, benefits administration and payroll-related processes.You will be confident working with data and systems, with solid Excel skills including the use of functions such as pivot tables and lookups. Previous experience of SAP Concur or similar systems is advantageous.You will demonstrate a professional and proactive approach to managing sensitive information, ensuring all personal data is handled in line with GDPR and company policies.You will be able to manage your workload effectively, balancing multiple priorities and working to strict deadlines, particularly around monthly payroll cycles.You will have strong communication skills, with the ability to explain processes and respond to queries clearly and professionally to both employees and stakeholders.Ideally, you will have 1–2 years’ experience in a similar role, with exposure to payroll, benefits or expenses administration. Experience within a medium or large organisation, particularly across multiple entities, would be beneficial.Why Workman?Hybrid working to offer you a great work life balance, with a minimum of three days in the office.Core working hours to allow for added flexibility and helps ease your commute to the office.Your birthday off and an extra day between Christmas and New Year.Social events throughout the year including a firm wide Christmas party! Generous referral bonus.About WorkmanAs the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry. We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors. We pride ourselves on the caliber of our employees and their unique skill sets. For more information on working for Workman please visit our website: WORKMAN.CO.UK/OURPEOPLEEqual opportunitiesWe are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010.This job description does not form part of your contract of employment, and the duties may be amended from time to time.

About the Role

This role plays a key part in supporting the effective delivery of payroll, benefits and employee expenses processes across Workman LLP and Workman Facilities Management. Sitting within the HR and Payroll function, you will ensure accuracy, compliance and a high level of service in all aspects of your work.

A key focus of the role is overseeing employee expense claims submitted through the SAP Concur system. You will be responsible for reviewing a high volume of claims, ensuring they are processed correctly, coded accurately and compliant with company policy, including correct VAT treatment.

You will also take ownership of administering employee benefits, working closely with our third-party benefits broker to ensure joiners are enrolled in the appropriate schemes and leavers are removed in a timely and accurate manner. You will act as the main point of contact for benefits queries and administration.

In addition, you will provide support to the Payroll Lead with monthly payroll processes, including reconciliations and checks across both company entities. This will involve working closely with HR and internal stakeholders to ensure payroll changes are captured and processed accurately.

This is a full-time, permanent role based in our Guildford office, with an expectation to be in the office a minimum of three days per week in line with our agile working policy.

What Matters Most in the Role

Accuracy and attention to detail are critical to success in this role. You will be handling financial data, processing payments and ensuring compliance with company policies, meaning precision and a disciplined approach to checks and controls are essential.

Strong communication and relationship-building skills are equally important. You will regularly interact with employees, HR colleagues and external providers, so the ability to provide clear, professional guidance and build effective working relationships is key.

You will also need to be organised and able to manage competing priorities. With responsibility across expenses, benefits and payroll support, you must be comfortable working to strict deadlines, particularly around payroll cut-off periods.

Other Duties Will Include

• Reviewing and reconciling high-volume expense claims against company policy and supporting documentation
• Ensuring claims are correctly coded, VAT is accurately calculated, and non-compliant claims are queried or rejected
• Maintaining SAP Concur profiles, including setting up new joiners, removing leavers and managing access permissions
• Supporting monthly payroll preparation, including reconciliations and investigation of any variances
• Monitoring the Payroll and Benefits shared inbox, responding to queries and escalating where necessary
• Working closely with HR to process payroll changes such as new starters, leavers, bonuses and deductions

What We Expect from You

You will have strong attention to detail and take pride in producing accurate, high-quality work. This is essential when managing employee expenses, benefits administration and payroll-related processes.

You will be confident working with data and systems, with solid Excel skills including the use of functions such as pivot tables and lookups. Previous experience of SAP Concur or similar systems is advantageous.

You will demonstrate a professional and proactive approach to managing sensitive information, ensuring all personal data is handled in line with GDPR and company policies.

You will be able to manage your workload effectively, balancing multiple priorities and working to strict deadlines, particularly around monthly payroll cycles.

You will have strong communication skills, with the ability to explain processes and respond to queries clearly and professionally to both employees and stakeholders.

Ideally, you will have 1–2 years’ experience in a similar role, with exposure to payroll, benefits or expenses administration. Experience within a medium or large organisation, particularly across multiple entities, would be beneficial.

Why Workman?

Hybrid working to offer you a great work life balance, with a minimum of three days in the office.

Core working hours to allow for added flexibility and helps ease your commute to the office.

Your birthday off and an extra day between Christmas and New Year.

Social events throughout the year including a firm wide Christmas party!

Generous referral bonus.

About Workman

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the caliber of our employees and their unique skill sets.

For more information on working for Workman please visit our website: WORKMAN.CO.UK/OURPEOPLE

Equal opportunities

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010.

This job description does not form part of your contract of employment, and the duties may be amended from time to time.

We're Workman – the UK's largest independent property management and building consultancy specialist.Even though we're in property, we're all about people. For over 40 years, we've focused on getting the fundamentals right. We manage 3,900+ assets, collect £3bn in rent annually, and work with 20,000+ occupiers. What matters most? Buildings that run smoothly, occupiers who stay longer, and clients who trust us to deliver. We manage 27m sq. of space (equivalent to 4,200 Premier League football pitches) and provide straightforward building consultancy advice that helps investors make informed decisions. No jargon, no complications – just clear guidance when it counts. We're building a culture where everyone feels valued and empowered to make a difference. With 900+ people across 11 UK offices and in France, we're creating a workplace that's as well-built as the service we provide. That's what we call great Workmanship. We're Workman – the UK's largest independent property management and building consultancy specialist.

Even though we're in property, we're all about people.

For over 40 years, we've focused on getting the fundamentals right. We manage 3,900+ assets, collect £3bn in rent annually, and work with 20,000+ occupiers. What matters most? Buildings that run smoothly, occupiers who stay longer, and clients who trust us to deliver.

We manage 27m sq. of space (equivalent to 4,200 Premier League football pitches) and provide straightforward building consultancy advice that helps investors make informed decisions. No jargon, no complications – just clear guidance when it counts.

We're building a culture where everyone feels valued and empowered to make a difference.

With 900+ people across 11 UK offices and in France, we're creating a workplace that's as well-built as the service we provide.

That's what we call great Workmanship.