Payroll & Benefits Associate (UKI)

Job description

Job Description Summary In this role, you will be responsible for ensuring daily service delivery standards are achieved while performing various routine transactional tasks for HR, Payroll & Benefits. Have a basic knowledge of the HR, Payroll and Benefits systems and processes to perform your job. Identify and resolve operational issues and support process improvements within your defined scope of work. Work cross functionally with internal teams and suppliers and become a contributing member of the team. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Essential Responsibilities Ensure daily service delivery standards are achieved while performing routine transactional processing. Follow standard operating procedures for assigned HR, Payroll & Benefits processes. Guiding and advising employees in respective HR, Payroll & Benefits matters and completing administrative tasks in the internal HR, Payroll and Benefits systems. Understanding their questions and issues, advising them in a professional way and handling their queries in a timely manner. Maintain high standards of accuracy of time and attendance data, timeliness, and data quality to ensure compliance with relevant legal and GE HealthCare policy requirements Develop a strong working relationship with the GE HealthCare Finance functions, HR, Total Reward, People Leaders, and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues Proactively engage HR and regional HR partners & customers to ensure timely resolution of transactions Actively seek customer feedback & use it to improve our service offering Deliver on commitments, manage expectations & keep customers informed on progress –taking clear accountability and ownership throughout the process Participate in internal and external payroll and benefits audits Provide ad-hoc operational support for assigned process Qualifications/Requirements Country Specific Requirements Bachelor's Degree in in related field or studying toward a degree in related field Fluency in local and/or English knowledge both verbal and written Minimum of 2 years of experience in HR Operations, Payroll, or Benefits Administration, ideally within a service-oriented multinational organization Location: Preference to have the candidate located in one of the following countries: Hungary or Ireland Desired Characteristics Solid interpersonal skills: ability to work effectively in a team-based environment Organizational skills, attention to detail, and accuracy Effective communication skills through written and verbal communication and consistently deliver high quality customer service in a professional manner Proficiency in HR, Payroll and Benefit Administration systems (ex. Workday) and technologies Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity Proven ability to work professionally & proactively with a remote client base Ability to identify frequent customers / process issues and be able to suggest process, procedure, and training improvement opportunities Ability to maintain confidentiality and handle sensitive information with discretion Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) #LI-AO1 #LI-HYBRID Additional Information Relocation Assistance Provided: No