Payroll Onboarding Specialist (Contract)

Job description

Let’s fix hospitality, for good. Hospitality is tough – margins are thin, waste is high, and teams are stretched. But it doesn’t have to be this hard. That’s why we built Nory. Our CEO, Conor, knows the pain first-hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling “market-leading” systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he’d had from day one. Nory is an all-knowing restaurant management system. It blends real-time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it’s operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins. And we’re just getting started. Fresh off a Series B led by Kinnevik https://www.nory.ai/blog/nory-series-b-funding-to-revolutionise-restaurant-operations, we’ve grown to 100+ people across Ireland, the UK, Spain and New York – and demand is scaling faster than we ever imagined. THE ROLE: We’re now looking for a Payroll Processor to join our growing Payroll team. In this role, you’ll have the unique opportunity to ensure accurate, on-time payroll for our hospitality clients while delivering excellent, clear support through our payroll inbox. Hours: UK business hours WHAT YOU’LL BE DOING: - Payroll Processing: Prepare and process payroll for hospitality businesses, ensuring accuracy and compliance with UK payroll legislation. - Payroll Inbox: Manage and respond to queries from employees and clients via the payroll inbox, covering pay calculations, tax deductions, pension contributions, and related matters. - Compliance: Ensure all processing is carried out in line with current UK payroll legislation and statutory requirements. - Record Keeping: Maintain accurate and up-to-date payroll records for each client. - Escalation: Identify and escalate more complex payroll queries to senior team members where needed. - Ad Hoc Support: Assist with other payroll tasks and projects as required. WHAT YOU’LL BRING: Essential: - Strong knowledge of UK payroll legislation and compliance requirements. - Experience using payroll software or platforms. - Understanding of tax codes, National Insurance, pensions, and statutory payments. - High attention to detail and accuracy in payroll processing. - Strong numerical and analytical skills. - Proficiency in Microsoft Excel or Google Sheets for payroll reporting. - Excellent communication skills, with the ability to explain payroll matters clearly to both clients and employees. - Ability to work efficiently in a fast-paced, deadline-driven environment. - Able to work UK business hours. Desirable: - Experience with Ireland payroll legislation. - Knowledge of HR and workforce management software. - Experience working in a SaaS (Software as a Service) environment. If you’re excited by what we’re building, we’d love to hear from you, even if you don’t tick every box. WHAT YOU’LL GET IN RETURN: 💰 Competitive rate depending on experience 📈 Meaningful equity, at Nory everyone is an owner! 🌴 35 days of paid leave per year (including bank holidays) 🏥 Comprehensive private health insurance via Irish Life (Ireland) and Axa (UK) 🍼 Enhanced parental leave and baby loss support 📚 Learning & development culture – €1000 personal annual budget + quarterly book budget 🖥️ €250 home office workspace budget 🥳 Regular team offsites & socials 🌎 Work from anywhere for up to 3 months of the year 📍Offices in either London 🇬🇧 , Dublin 🇮🇪 or Spain 🇪🇸 👏 And much more HOW WE WORK Our vision is to build a better future for the restaurant industry. One where operators are in control, margins are stronger, and frontline teams can build careers they’re proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win – together. These are the values we live by: We serve up impact with a side of profit: We prioritise work that delivers real financial results for our restaurant partners. We prioritise speed of service: We move fast, unblock quickly, and deliver with urgency. We act like owners: We own problems, raise the bar, and build better every day. We win as a crew: We grow stronger through feedback, collaboration, and shared wins. WE HIRE HUMANS. At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table. Please let us know if you require any adjustments so you can bring your best self to the interview process.