Payroll Operations Associate APAC

Job description

**Global Payroll & EOR | Remote (Philippines) | Full-time** **About the company** Our client is a fast-growing global HR and payroll platform that helps businesses hire and manage employees compliantly across 180+ regions. Their integrated suite covers Employer of Record services, global payroll, contractor management, benefits, and compliance - powering a borderless economy for companies of every size. The APAC payroll team is small and hands-on, and this role is central to how the company delivers accurate, timely payroll across key markets in the region. **Role Mission** Support smooth, compliant payroll delivery across an assigned portfolio of APAC territories - including Singapore, Japan, Hong Kong, Australia, and New Zealand. Working closely with third-party payroll providers and internal teams, you'll ensure payroll runs accurately and on time each month while continuously looking for ways to improve processes and scale operations. **Key Responsibilities** - Own end-to-end payroll operations across an assigned portfolio of APAC territories. - Maintain payroll calendars, data cut-offs, checklists and action trackers. - Collect and review payroll inputs for completeness, consistency and documented requirements. - Coordinate with local payroll providers and in-country experts to track actions through to completion. - Support payroll validations, reconciliations and output checks. - Investigate routine payroll issues and escalate complex cases with clear context and evidence. - Support payroll-related employee lifecycle events, including onboarding, salary changes, bonuses, leave impacts, final pay and offboarding. - Maintain SOPs, country checklists, process maps, control documentation and knowledge-base materials. - Track payroll deadlines, risks, open actions, service levels and recurring issues. - Support process improvement and automation initiatives. - Assist with onboarding new territories and transitioning payroll knowledge into managed processes. **Required Skills & Experience** - 5+ years of experience in payroll operations, payroll processing or payroll validation. - Demonstrated ability to work in a deadline-driven environment and handle detailed data accurately. - Strong attention to detail and ability to follow structured processes while identifying gaps or inconsistencies. - Ability to manage multiple tasks and deadlines, prioritise effectively and raise risks early. - Strong spreadsheet and data-handling skills, including validation, reconciliations and detailed datasets. - Excellent written and verbal English communication across internal teams and external partners. - Sound judgement when handling confidential employee, payroll and financial information. - Based in the Philippines and able to work primarily within Philippine and APAC business hours. **Nice to Have** - Experience in payroll, Employer of Record, shared services or multi-country operations. **We're looking for someone who:** - takes ownership of payroll processes end to end; - works independently and proactively; - is comfortable managing multiple deadlines and escalating risks early; - enjoys building and improving processes rather than just running them; - brings energy and a hands-on mindset to a fast-moving international team. **What We Offer** - Fully remote role, based in the Philippines. - Opportunity to shape payroll operations in a fast-growing international company. - Health insurance contribution. - Share incentive plan. - Generous PTO plus 4 weeks of "work from anywhere" per year. - Continuous learning support (courses, mentorship). - International, ambitious team environment. If you're passionate about payroll operations and building reliable processes in a fast-moving global business, we'd love to hear from you.