Payroll Services Specialist (12 Month Fixed Term Contract)

Job description

At TAL, our people are at the heart of how we deliver on our purpose to protect Australians when they need it most. As part of the People Services and Innovation team, this role helps deliver everyday excellence through accurate, timely and trusted payroll services that support employees across the business. By providing practical solutions, resolving complex issues and strengthening the quality of payroll activities, you’ll help create reliable people experiences that enable our teams to feel supported and valued. This is a meaningful opportunity to contribute to the foundations of a thriving workplace, ensuring our people can focus on making a difference for customers, partners and each other. In this role you will: Deliver accurate and timely payroll outcomes that support employees and meet business obligations. Resolve complex payroll, timesheet and leave issues to create reliable employee experiences. Ensure payroll activity aligns with legislation, awards, enterprise agreements and TAL policies. Strengthen payroll controls by identifying risks, resolving errors and supporting preventative improvements. Improve payroll processes by simplifying ways of working and identifying opportunities for automation. Support robust reporting across fortnightly, monthly and annual payroll cycles. Bring at least 5 years’ payroll experience in a large organisation, ideally supporting more than 1,000 employees. Apply sound knowledge of payroll legislation, including taxation, superannuation, termination and leave requirements. Interpret awards and enterprise agreements with care to support accurate and compliant payroll outcomes. Use payroll and time and attendance systems confidently; experience with Dayforce or similar systems is helpful. Work with strong attention to detail, analytical thinking and Excel capability to resolve payroll queries and issues. Communicate clearly and provide practical, service-focused support to employees and stakeholders. We will be upgrading the way you apply for jobs at TAL and therefore our job ads will be temporarily unavailable from 5pm Friday 23rd October until 9am Monday 26 October 2026. All job application deadlines will be extended to ensure you have ample time to apply. We look forward to seeing your application . TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency from 2014 to 2025 and 2023 to 2026 Bronze Tier Status within the Australian Workplace Equality Index Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals with disability/ies, people from culturally diverse backgrounds and the LGBTQ+ community. Need adjustments during the recruitment process? Let our team know by getting in touch with us here. —we’re here to support you. You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility. If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately . Work alongside diverse, passionate colleagues and leaders who inspire, support, and value your contributions. Take advantage of access to resources, industry-leading training, and mentoring to accelerate your professional development and expertise. Join a company that fosters a culture of respect, resourcefulness, and inclusivity, allowing you to grow both personally and professionally. Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services. Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities. Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance. So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.