People Analytics & Strategy Specialist

Job description

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. **About us** Insider One is the **#1 platform** that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and **become unstoppable.** Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered **by 1,500+ team members representing 50+ nationalities across 30+ offices**. With AI at its core and an integrated Customer Data Platform (CDP), **Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels**, including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, **a $500M Series E led by General Atlantic**. We are backed by top-notch investors, including **Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst**, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider One was congratulated for becoming one of the only **woman-founded, women-led B2B SaaS unicorns** in the world. Loved by customers, recognized by analysts, **we are the only vendor recognized as the #1 leader** in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — [see for yourself](https://www.gartner.com/reviews/market/multichannel-marketing-hubs/compare/product/braze-customer-engagement-platform-vs-insider-vs-salesforce-cloud). We consistently outperform and continue our leadership, and [the results speak for themselves](https://insiderone.com/insider-migration/). From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the **most socially progressive technology communities** in the world. Through our social responsibility initiatives like *100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables*, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is **an exceptionally talented, visionary team of overachievers** that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. The future of work is being reshaped by AI, and we are transforming our People & Culture organization to help build that future. We see AI as more than a productivity tool—it is a strategic enabler that is redefining how we work, make decisions, and create exceptional employee experiences at scale. This role sits at the intersection of AI, People Strategy, and People Analytics. You will combine data-driven insights with AI-powered ways of working to shape our People strategy, contribute to organizational development initiatives, and drive smarter, more scalable, and more impactful People processes. Working closely with the Head of People & Culture and cross-functional stakeholders, you will play a key role in designing the next generation of People experiences that support Insider One's global growth. ### What You Will Do - Collaborate closely with People & Culture functions including Recruitment, People Operations, and People Analytics, as well as cross-functional teams and C-level stakeholders, to drive strategic projects and business impact. - Leverage AI tools to redesign workflows, improve operational efficiency, and identify opportunities for automation and process optimization. - Drive AI-enabled operational excellence by optimizing ways of working, enhancing data-driven decision-making, and continuously improving People operations. - Analyze people data to generate actionable insights and recommendations. - Build dashboards, reports, and presentations for leadership while tracking People KPIs to support data-driven decision-making. - Work directly with the Head of People & Culture and senior leadership on strategic People initiatives that support Insider One's growth. - Contribute to organizational development initiatives across organizational design, workforce planning, and organizational effectiveness while supporting global mobility and cross-country People operations. ### What You Will Need - Bachelor's degree in Human Resources, Business Administration, Psychology, Industrial Engineering, Economics, Statistics, or a related field. - 2–5 years of experience in People Analytics, HR Strategy, Organizational Development, Workforce Planning, Business Analytics, Strategy, or related fields. - Experience applying AI tools to improve People processes, automate workflows, and support data-driven decision-making. - Strong understanding of AI applications, data analytics, automation, and AI-driven ways of working. - Knowledge of organizational development, workforce planning, organizational design, and performance management practices. - Excellent command of both written and spoken English. - Strong analytical skills with the ability to translate data into actionable business insights. - Experience with HRIS platforms such as BambooHR and Lever is preferred. - A proactive mindset with the confidence to take initiative and think ahead. - Strong organizational skills with the ability to prioritize multiple tasks. - Ability to thrive in a fast-paced, results-oriented environment. - Strong communication and stakeholder management skills. - Curiosity for emerging technologies, AI innovations, and the future of work. ### What We Offer - Enjoy a monthly meal allowance designed to enhance your daily routine. - Access comprehensive private health insurance. - Unlimited access to AI tools, including Claude, Gemini, and more. - Find your people with yoga classes, running and cycling clubs, and nutrition workshops. - Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, Neoskola, and CloudGuru. - Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. - Be part of a diverse team that's as global as it gets—where every voice is heard and 50+ nationalities build together. - Become a Shareowner through our eligibility-based ESOP and own a piece of what you build. - Help build the team you want to work with and enjoy rewarding referral bonuses. - Give back to your community through volunteering and purpose-driven social impact projects. - From global retreats to team-building activities, expect year-round events that turn into lifelong memories.