People Business Partner - Cannabis Retail

Job description

Who we are... C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, operating the High Profile Cannabis Shop retail network alongside several product brands, including the award-winning Cloud Cover Cannabis, Galactic Cannabis, and Habitat Cannabis. Through its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, Kentucky, and New Jersey, the company provides customers with access to high-quality cannabis products and exceptional retail experiences. We are looking for... The People Business Partner supports assigned retail locations by partnering with store and retail leadership on employee relations, performance management, compliance, culture, and day-to-day people needs. This role is best suited for a mid-level HR professional with hands-on experience supporting hourly employees, coaching managers, documenting concerns, and helping leaders address workplace issues consistently. The HR Business Partner maintains a regular field presence across assigned markets, reinforces expectations, resolves routine matters, and escalates higher-risk concerns when appropriate. Supporting dispensary locations throughout the east coast: Boston, MA Somerdale, NJ Lakehurst, NJ Hamden, CT Stratford, CT Manchester, CT Canton, CT In this role you will... Core duties and responsibilities include the following. Other duties may be assigned. Serve as a primary HR resource for employees and leaders across assigned markets, providing guidance on employee relations, performance management, policy interpretation, and day-to-day people questions. Apply working knowledge of company operations, SOPs, policies, and employment practices to support consistent issue resolution and accountability across assigned locations. Coach leaders through employee relations concerns, performance conversations, documentation, attendance, conduct, policy violations, and disciplinary next steps while reinforcing manager ownership. Support employee relations matters by reviewing documentation, gathering information, assisting with investigations, recommending next steps, and escalating higher-risk concerns as needed. Build partnerships with store leaders and hourly employees through regular communication, field visits, feedback gathering, and follow-up on store-level people needs. Partner with leaders to implement HR and culture initiatives, improve consistency across locations, and identify opportunities to strengthen employee experience and manager effectiveness. Assist HR leadership and business leaders with organizational changes, staffing considerations, job description updates, and related people processes. Collaborate with Talent Acquisition and business leaders on hiring needs, candidate alignment, interview feedback, onboarding coordination, and new hire readiness. Support onboarding, employee transitions, performance review cycles, employee feedback processes, and manager follow-up at the store level. Contribute to HR training, tools, templates, and process improvements that help leaders apply HR practices consistently. Support leave of absence, accommodation, workplace injury, safety, and workers’ compensation processes by ensuring information is documented, routed, and followed up on appropriately. Support offboarding activities, including resignation follow-up, exit feedback, separation documentation, and identification of employee relations or retention trends. Review HR reporting and workforce metrics, including turnover, attendance, employee relations trends, and open follow-up items, to identify themes and recommend practical improvements. Partner with HR leadership on escalations, sensitive employee matters, workforce trends, and compliance risks by providing observations, documentation, and recommendations. The skills and requirements you have... Bachelor’s degree and 4+ years related experience, or equivalent Must be willing to travel as needed to support assigned retail stores. PHR, SPHR or other HR certification, strongly preferred. Experience working with hourly team members required. Strong current knowledge of employment and labor laws and regulations. Strong working knowledge of ADA, FMLA, and leave of absence processes, including accommodations, documentation requirements, and coordination with employees, managers, and internal partners. Knowledge of KPIs and workforce metrics. Proven ability to establish credibility, build relationships, operate effectively in ambiguity, and maintain strict confidentiality. Outstanding interpersonal skills, including patience, professionalism, and a helpful approach to employee issues. Strong results orientation and commitment to quality, performance, and deliverables. Working knowledge of HRIS systems and comfort learning new systems. Effective multi-tasker with demonstrated ability to prioritize competing demands. Demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner. Must be at least 21 years of age and able to pass a background check. Must be able to obtain and maintain required state licenses based on work location. Our mission is to share our love of cannabis with the world. If you are interested in being part of our journey, we’d love to hear from you! Benefits Medical, Dental, & Vision Insurance for full-time staff Life Insurance Short-term & Long-term Disability Insurance Paid time off 401k Company paid holidays * Compensation Estimate Disclaimer All compensation range estimates are generated by the third-party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms. PHYSICAL REQUIREMENTS & WORKING CONDITIONS The physical demands and work environment characteristics described below are representative of those that may be encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role. Ability to remain in a stationary position, move about the work area, and operate standard office, retail, or production equipment, as applicable to the position. Ability to communicate effectively, including exchanging information through speaking, hearing, and other means as necessary. May occasionally be required to bend, stoop, reach, crouch, or perform repetitive motions associated with the duties of the position. May occasionally be required to lift, carry, push, or pull up to 50 pounds; frequent lifting and movement of up to 25 pounds may be required. Depending on the work location and position, employees may be exposed to varying temperatures, noise levels, equipment, facility environments, or retail settings. Prolonged periods of standing, walking, or sitting may be required based on the nature of the role.