People & Culture Partner

Job description

Job Req ID: 62533 Posting Date: 07th September 2026 Function: HR About the role The People & Culture Partner role involves strategically consulting with leaders and employees, leveraging empathy, challenge, curiosity, and a growth mindset to influence decisions, negotiate outcomes, and drive positive organisational change. This role is primarily a strategic people business partnering role, providing support to leaders in the Transformation function but will also lead on a range of exciting transformation/ people change programmes within the People and Culture team. The P&C partner will ensure that People and Culture is a strategic enabler of the business performance, transformation and sustainable growth, helping deliver for customers today whilst building the workforce needed for tomorrow. What you’ll be doing •Develops a deep understanding of the business unit's strategy, goals, and challenges to provide relevant and impactful HR solutions. Provides proactive, data-driven insights to shape and influence business decisions and drive the people strategy. •Builds and leverages strong relationships across all levels of the organisation, acting as a trusted advisor for business leaders to translate business objectives into actionable HR initiatives, and to facilitate seamless communication, decision-making, and action on people-related issues that impact business success. •Leads strategic workforce planning activity, using internal and external insights to identify future workforce, capability and location requirements. Partners with business leaders to develop plans that ensure the organisation has the right skills, leadership, structures and resources to meet current and future business demands. •Leads end to end design, delivery, and review of people transformation initiatives, focused on programmes that address the people impacts of the UK Business Operating Plan. •Provide strategic support on talent and succession planning aligned with business objectives, collaborating with Coe’s and partnering with managers on attracting, developing, and retaining a diverse and high-performing workforce. •Serves as an HR expert, proactively seeking out opportunities to enhance HR knowledge, skills, and stay abreast of industry trends and best practices. Embraces and leverages HR technology to streamline processes, continuously improve efficiency, and enhance the employee experience. •Utilises data and analytics to provide insights, measure the effectiveness of HR programmes, and inform strategic decision-making that drives business results. Presents data-driven recommendations to business leaders. Essential Skills / Experience •Business Partnering & Consulting / Stakeholder Management: Acts as a trusted advisor and builds strong relationships with colleagues and the business to drive business performance by demonstrating and applying a deep understanding of the business and commercial context. To be able to manage difficult messages in a complex, demanding stakeholder environment. •Commercial Acumen: Possesses knowledge of critical business concepts relevant to the business unit and demonstrates the ability to use deep business knowledge to inform decision-making. •Change Management: Designs and implements change management activities, managing those changes and developments, ensuring adoption of change is effective and embedded and realises full business value. Translate project briefs into clear, practical delivery plans. Deliver work to deadline and budget, actively managing risks. Desirable Skills / Experience •AI & Digital Workforce Expertise - understanding of how AI, digital technology and automation are reshaping the workforce •Change and Transformation Adoption - Experience of supporting and embedding large-scale business transformation, with a strong understanding of change and adoption principles •Storytelling/ Communication: To excite people around what can / will be created, to clearly manage expectations and explain what actions we need people to take and when •Data Analysis / Decision Making: Against a backdrop of competing requirements, uses data insights to make difficult trade-offs and make clear, reasoned recommendations (or decisions depending upon DoA) on priorities (and what needs to stop being done) •Strategic Workforce Planning: Uses strategy and workforce insights to ensure HR initiatives are aligned to future business demands and strategic goals Our Package Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: • 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme – 5% from you and 10% from us • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market. With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with. If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.