People Lead

Job description

Talk360 connects people across 190 countries. Every day, millions rely on us to reach family, friends, customers, colleagues. We're profitable and entering new markets, but we're not planning significant headcount growth. Right now, we're a team of 30 people spread globally. Small enough to know each other's names, big enough to have real impact. As we grow, everything changes. How we hire, how we grow, what it feels like to be here. That's why we need someone who doesn't just manage HR, but shapes culture intentionally. Your Goal: Own the Full Employee Journey As our People Lead, you'll take everything we've built so far and make it your own. From how we attract new colleagues, to how our people grow, reward and support the ones already here. You will: Run the full employee lifecycle end-to-end: attraction, recruitment (with budget for external support on specialised roles), onboarding, development, performance, engagement and offboarding. Be the go-to person for managers and employees on any people-related question, big or small Keep our career growth framework relevant as the organisation evolves Make sure our salaries stay fair and aligned with the market Keep us compliant, without slowing us down Be a genuine sounding board for the CEO and the Executive Team on people topics Own internal communication. Make sure everyone understands where we're going, why, and what it means for them and their team Turn signals from the organisation into clear input for the Executive Team Shape how it feels to work here Talk360 is doing well, and we want that to show in how it feels to work here. You will: Organise the team activities, outings and moments that make people want to stick around, and genuinely enjoy doing it Bring energy to the day-to-day, not just to the big projects Team You're the only HR person and you report straight to the CEO, which means People & Culture has genuine influence on how we build this company. We have an international diverse team, with colleagues from the Netherlands, South Africa, Nigeria, Suriname, Turkey, Egypt, Kenya, Ukraine and beyond. You'll work closely with everyone, from support to product to leadership, and you'll actually see your impact as we grow and mature. What you bring 4 to 5 years of HR experience across the full employee lifecycle, ideally in a start-up or scale-up. You've either been there and done that and want to do it again at a purpose-driven company, or you're a fast-growing medior who is ready to grow as fast as we do 5+ years of HR experience across the full employee lifecycle, ideally in a start-up/scale-up environment Comfortable running day-to-day HR operations as well as owning larger, more complex projects Recruitment experience/exposure Experience with career frameworks, compensation benchmarking (we use Figures) is a plus High energy and a genuine interest in creating a great place to work Business acumen, you understand you are helping us to create a high-performing organization Strong internal communication skills: you can make complex things clear, in writing and in person, for a multicultural audience Who you are Not afraid to challenge the status quo, including challenging the Executive Team As happy organising a team outing as solving a tricky HR cases A trusted sparring partner for managers and employees Curious, hands-on and pragmatic Comfortable working with a multicultural hybrid team setup across time zones What you get Competitive compensation 65,000 – 75,000 gross per year, all in. Learning and growth €1,500 annual personal development budget, plus access to company-wide training sessions to keep learning and evolving. Time to recharge 25 vacation days Option to swap two public holidays per year for days that better reflect your culture or beliefs Recharge Fridays, unlocked when team targets are met (we'll tell you more during the interview) Work from anywhere As a global and diverse team, we encourage you to work from another city or country for up to 2 weeks per year, gain fresh perspectives and spark new ideas. A team you'll actually want to be part of Weekly team lunch every Thursday Regular team moments and outings An international and diverse team, with colleagues from the Netherlands, South Africa, Nigeria, Suriname, Turkey, Egypt, Kenya, Ukraine and beyond Set up for success Company laptop and all the tools you need to do your best work Monthly phone allowance and commuting allowance An environment to grow and make impact A collaborative environment where you can learn from others, take ownership, and contribute to a meaningful mission About Talk360 Talk360 was founded with a clear purpose: to become the most accessible and reliable calling app for African diaspora communities, both within Africa and abroad. For our users, calls are not transactional, they are emotional lifelines to family, friends, and essential support networks. When service quality drops, they feel it immediately. That responsibility drives everything we build. Over the past years, Talk360 has grown into a global communications platform connecting more than 6 million people worldwide last year. We successfully spun off our payments arm into NjiaPay, stepped into the gap left by the discontinuation of Skype, and achieved profitable growth from 2025 onwards, marking our transition from early-stage scale-up to a disciplined, sustainable business. As we continue to grow, we are expanding beyond our own B2C app. We are now launching our first embedded calling products within partner platforms, bringing Talk360’s technology into new ecosystems and enabling partners to offer international calling directly within their own products. Our ambition is bold: to become the world’s most trusted way to call any real phone number — connecting migrants, travellers, professionals, and businesses across the globe. Here’s what our users say: “I like Talk360 because it saves me a lot of money. I used to call from Zimbabwe for 15 rands a minute. Talk360 came to the rescue. Now I can call my mother for hours.” — Google Play, South Africa ★★★★★ “Talk360 is a simple and reliable app for cheap international calls. It works even if the receiver has no internet, offers good call quality, and has transparent pricing.” — Google Play, United States ★★★★★ “It is a flawless experience with no hustles at all and the tariffs are more than just fair.” — Trustpilot, United Kingdom ★★★★★