People Operations Analyst

Job description

Accountabilities: Manage Tier 1–2 employee inquiries through the HR helpdesk, handling questions related to policies, employment verification, leave, benefits, and other People Operations topics. Triage requests requiring specialist support from Benefits, Payroll, Legal, or regional People Operations teams, providing complete context and clear handoffs. Meet established response and resolution SLAs while identifying recurring themes and patterns in employee requests. Maintain accurate employee lifecycle data in Workday, including job changes, compensation updates, terminations, leaves of absence, location changes, and new-hire information. Conduct regular HRIS data-quality checks, investigate discrepancies, and coordinate corrections with regional teams and Payroll. Follow required offboarding and SOX controls accurately and within established timelines. Support People Business Partners with administrative activities such as reporting, action-item tracking, materials preparation, and operational follow-through. Coordinate onboarding activities, including background checks, IT provisioning, welcome logistics, and handoffs between Talent Acquisition, IT, and business teams. Provide operational support for India-specific People needs as the organization's presence in the country develops. Assist with global employee programs, events, and other operational initiatives as required. Document processes and day-to-day workflows to help identify opportunities for automation and continuous improvement. Participate in the rollout and testing of AI-assisted People Operations workflows and provide practical feedback on process friction and opportunities for improvement. Requirements: 2–3+ years of experience in HR, People Operations, HR administration, shared services, or a closely related analytical or administrative role. Hands-on experience with an HRIS; Workday experience is strongly preferred, while experience with another enterprise HRIS is also valuable. Familiarity with core HR administration processes, including employee documentation, onboarding and offboarding, leave processing, data management, and data privacy. Experience handling employee inquiries in a shared-services, HR helpdesk, or similar support environment. Strong attention to detail, particularly when managing employee data, documentation, and HRIS transactions. Excellent written English communication skills, with the ability to communicate clearly and professionally with employees and internal stakeholders. Strong personal accountability and the ability to identify, escalate, and resolve issues without requiring constant supervision. Demonstrated ability to work independently in a fully remote environment, manage priorities, organize your workload, and consistently close the loop on tasks. Curiosity about HR technology, systems, automation, and the evolving role of AI in People Operations. A continuous-improvement mindset and willingness to learn new tools, processes, and ways of working. Must have the legal right to work in India. Benefits: Fully remote position based in India. Opportunity to work as part of a global People Operations organization supporting multiple regions. Exposure to HR technology, Workday, AI-assisted workflows, and emerging People Operations automation. Opportunity to contribute to process improvement and automation initiatives as the function evolves. Potential for role growth from transactional operations into broader process and operational improvement responsibilities. Collaborative, globally distributed working environment. The source job description does not specify salary, healthcare coverage, bonus, or other additional benefits. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a People Operations Analyst based in India. This is an opportunity to join a global People Operations function as an early team member supporting employees and People teams across multiple regions. You will own day-to-day HR operations, employee inquiries, HRIS administration, and onboarding coordination with a strong focus on accuracy and service quality. The role is well suited to someone who enjoys structured work, takes ownership, and can operate independently in a remote environment. You will work with systems such as Workday and an HR helpdesk while partnering with regional People Operations, Payroll, Benefits, Legal, and People Business Partners. As AI-assisted workflows and automation evolve, you'll have opportunities to help document processes, identify inefficiencies, and improve how People Operations is delivered. This is a role where strong execution today can grow into broader process improvement and operational ownership over time.