People Operations Associate - Lahore

Job description

US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That’s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity. At the core of it all, we have a team and culture that has been recognized by Forbes as one of the top 500 best startup employers in the US. Our team spans diverse backgrounds, cultures, and stories, with employees coming from 20+ countries. We're a venture-backed company entering hypergrowth, having recently ranked 94th on Inc. 5000's fastest-growing private companies in America, and we’re looking for exceptional people to join our team. **Job Description:** US Mobile is looking for a **People Operations Associate** to join our team in Lahore. People Operations is all about the experience people have working at US Mobile. From the moment someone joins the company to the questions, challenges, and milestones they experience throughout their journey, our People Operations team ensures every employee feels supported, informed, and set up for success. This role is ideal for someone who enjoys solving problems, improving processes, collaborating with cross-functional teams, and creating an outstanding employee experience in a fast-paced, high-growth environment. **Key Responsibilities:** • Support employee experience and engagement initiatives across the office • Respond to employee queries and provide day-to-day People Operations support • Identify opportunities to improve the employee experience and help implement solutions • Coordinate onboarding activities and support key moments throughout the employee lifecycle • Partner with managers and cross-functional teams to resolve employee concerns effectively • Maintain and improve People Operations processes, trackers, and internal workflows • Ensure employees receive timely updates and clear communication regarding their requests • Assist with administrative and operational People initiatives as needed • Contribute to building a positive, inclusive, and people-first workplace culture **Requirements:** • Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field • 1–3 years of experience in HR, People Operations, or employee support roles • Strong interpersonal and communication skills • Excellent organizational skills with strong attention to detail • Ability to manage multiple priorities in a fast-paced environment • Comfortable working with spreadsheets, documentation, and internal systems • A proactive mindset with strong problem-solving abilities • Someone who enjoys working with cross-functional teams and putting employees first **Nice to Haves:** • Experience in a high-growth startup or technology company • Familiarity with HRIS, ATS, or People Operations tools • Experience improving operational processes or building efficient workflows • Strong analytical skills and comfort working with data and reporting **Benefits:** • Market-competitive compensation • Flexible working hours • Opportunity to work with a globally distributed team • Fast-paced environment with significant learning and growth opportunities • Employee-focused culture that values ownership, collaboration, and innovation