People Operations Generalist

Job description

**Samba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant.** Samba is looking for a **People Operations Generalist** to support the operational backbone of our People & Culture function. This role helps ensure the employee lifecycle runs smoothly — from **o**nboarding and benefits administration to payroll coordination, HR documentation, HRIS reporting, and compliance support. You will work closely with HR leadership and cross-functional teams to maintain accurate employee records, support employees with HR processes, and ensure our HR systems and programs run efficiently. This role is ideal for someone who enjoys HR operations, working with systems and data, and creating a seamless employee experience through strong process execution. ### WHAT YOU'LL DO - Support the employee lifecycle operations, including onboarding, offboarding, employment changes, and HR documentation management - Assist with benefits administration, including employee enrollments, updates, vendor coordination, and open enrollment execution - Maintain and audit HRIS data integrity (Rippling or similar systems); run reports and support HR data tracking - Extract and organize HR data across platforms and manipulate datasets in Google Sheets to support reporting and operational needs - Partner with Payroll and Finance to ensure employee data, compensation updates, and benefit deductions are accurately reflected for payroll processing - Generate HR documents including employment letters, policy acknowledgements, onboarding materials, and HR templates, and manage electronic signature workflows - Serve as a first point of contact for routine employee HR inquiries, providing guidance on HR policies, benefits, and HR processes - Coordinate immigration and visa documentation tracking, partnering with external counsel to maintain compliance with work authorization requirements - Maintain compliance with **federal, state (CA), and local employment regulations** and assist with HR recordkeeping requirements - Support HR initiatives including **performance cycles, engagement surveys, and employee programs** - Help improve HR operational workflows by maintaining documentation and supporting scalable HR processes ### WHO YOU ARE - 2–3 years of experience in HR, People Operations, or HR Administration, with a strong interest in building expertise across HR operations and the employee lifecycle - Hands-on experience working with HRIS platforms such as Rippling, Workday, or BambooHR, with the ability to navigate systems independently and generate basic reports - Comfortable running reports and working with HR data in Google Sheets, including organizing and maintaining operational datasets - Experience supporting benefits administration, onboarding, payroll coordination, or HR documentation processes, with attention to detail and process accuracy - Proactive and motivated, someone who takes ownership of tasks, follows through reliably, and looks for ways to support the team and improve day-to-day operations - Curious and eager to learn, with a willingness to ask thoughtful questions, deepen knowledge of HR systems and policies, and continuously build professional skills - Brings a strong work ethic and “roll up your sleeves” mindset, approaching both routine operational tasks and new assignments with care and accountability - Humble and team-oriented, comfortable supporting a wide range of HR responsibilities and contributing wherever needed to help the team succeed - Strong attention to detail and ability to manage multiple operational tasks while maintaining accuracy and organization - Strong communication skills and a people-first mindset, providing clear and professional support to employees and managers - Comfortable handling confidential information with professionalism and discretion - Organized and process-oriented, comfortable following established HR policies while also navigating situations where processes are still developing and helping improve them - PHR, SHRM-CP, or California HR certification preferred - Experience supporting visa or immigration processes and I-9 compliance - Experience working in startup or high-growth environments - Familiarity with HR workflow tools, documentation systems, or automation tools (Rippling)