People Operations Lead

Job description

Reducto is the agentic document platform for leading AI teams who demand enterprise performance at scale. We provide a comprehensive toolkit for working with documents the way a human would, combining custom in-house and leading frontier models to power efficient and accurate document workflows. We’ve grown rapidly, increasing revenue 8x year over year and partnering with hundreds of companies, from leading AI teams like Harvey, Vanta, and Scale, to enterprise customers across FAANG and top trading firms. Reducto has raised over $100M from world-class investors including a16z, Benchmark, and First Round Capital. THE OPPORTUNITY We’re looking for our first People Operations Lead to help build the HR function from the ground up. You’ll partner directly with our founders and leadership to shape the employee experience end to end, from the moment someone joins through every milestone of their time here. This is a hands-on, high-touch role where you’ll own from onboarding to how we develop and retain world class talent. WHAT YOU’LL DO - Be the trusted person employees come to. Build genuine relationships across the company and keep a real pulse on what people are happy about, what they’re not, and what we can do better, then act on it. - Own employee relations: Guide people and managers through the moments that matter (leaves, life events, hard conversations, exits,...) with discretion and judgment that protect both our people and the company - Run the employee lifecycle end to end. Own a seamless onboarding and offboarding experience and every change in between (including coordinating things like immigration processes with outside counsel). - Support our managers. Coordinate enablement for our many first-time managers and partner with them on feedback, development, and retention so employees feel they’re progressing and fairly assessed at Reducto. - Make it easy to know how we work. Maintain clear, accessible documentation and policies so people can easily find what they need, and enforce and disseminate those policies consistently and fairly. - Support our performance process. Help operationalize performance cycles and, over time, support calibration across managers (Partner closely on the design). - Help keep the trains running. Manage payroll inputs and benefits administration and partner with vendors and look for ways to streamline workflows with modern tooling and AI. YOU’LL THRIVE HERE IF YOU : - Have employee relations experience. You’ve handled sensitive, high-stakes people situations correctly before. - Have High EQ and warmth. People naturally feel comfortable coming to you; you build trust quickly and at every level. - Have Operational rigor. You can take a program: onboarding, immigration, a leave process, and run it cleanly from beginning to end without dropping details. You like building from scratch. - Handle confidential information thoughtfully and know what to share, with whom, and when. - Comfortable enforcing and disseminating policy. You can operate, communicate, and uphold policies and programs - Have 5+ years of People Operations / HR experience, ideally including some exposure to first-time-manager support and programs for managers. BONUS POINTS IF YOU - Experience designing performance cycles and facilitating calibration meetings. - Compensation and leveling knowledge. - HR systems / HRIS implementation experience. - Familiarity with immigration processes (H-1B, green cards, TN visas) - Learning & development instincts. - Experience scaling a startup through rapid growth, and comfort using AI tools to streamline HR workflows. Why Reducto - Impact: Your work directly shapes how the world’s best AI companies access and use enterprise data. - Speed: We move fast, ship often, and iterate in days, not months. - Learning: Work alongside world-class engineers, operators, and founders who care deeply about product, precision, and velocity. Benefits - Unlimited PTO, because great work requires recharging. - Daily Lunch, enjoy free lunch with teammates in the office. - Commuter Reimbursement, we’ll cover your transportation costs. - Comprehensive Insurance, medical, dental, and vision. - Health and Wellness Budget, up to $150 per month for wellness spending such as gym memberships or fitness classes. - Parental Leave, flexible scheduling that works for you and your family. - 401k + 4% company match This is an in-person role based in our San Francisco office. We’re an early-stage company, we move fast and work hard. Please apply only if that excites you. Equal Opportunity Reducto is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration without regard to sex, race, color, age, national origin, religion, disability, sexual orientation, gender identity, veteran status, or any other protected category.