People Operations Lead

Job description

**About Circadia Health** Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines: - Contactless sensing that monitors respiration and motion with medical-grade accuracy - Native predictive models that detect 85% of preventable adverse events several days in advance - Enterprise integrations that operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows Today, our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA. **The Role** You will own the entire people function at Circadia, excluding recruiting — a solo operator running comp & benefits, the employee lifecycle, culture, compliance, and people systems for a workforce that spans office, clinical, and field staff across the US, UK, and Pakistan. You'll start as a solo operator, and as Circadia scales you'll build out the People Operations function — designing the roadmap, making the case for headcount, and hiring and leading the team. You are the owner of how it feels to work here: the person employees naturally come to, and the person leadership relies on to keep a multi-state, multi-country company compliant and humane at the same time. **What You'll Own** - **Compensation & benefits:** Comp band administration and offer calibration with Finance, benefits design and vendor management, payroll/benefits administration oversight through our PEO/HRIS stack, and equity administration coordination with Finance and Legal. - **Employee lifecycle:** Onboarding, offboarding and terminations, performance management (review cycles, promotions, PIPs), and retention analysis. - **Culture & employee experience:** Build genuine relationships across a distributed, multi-country workforce and keep a real pulse on what people are happy about, what they're not, and what we can do better — then act on it. Own culture programming and values reinforcement, the employee experience end to end, and the ombudsman channel (intake, triage, and escalation). - **Employee relations:** Guide people and managers through the moments that matter — leaves, life events, hard conversations, exits — with discretion and judgment that protect both our people and the company. Run investigations with documentation discipline, partnering with counsel on serious matters. - **Compliance & policy:** Own the handbook and people policies, multi-state wage/hour and classification compliance, leave management, and occupational health requirements for field and clinical staff. Coordinate immigration if sponsorship arises and oversee automated compliance training. - **International & distributed:** UK employment (contracts, statutory benefits, local compliance or EOR), Pakistan employment/EOR management, and multi-state compliance as the field workforce grows. - **Manager enablement:** Partner with our first-time managers on feedback, development, and retention — not just process training — so employees feel they're progressing and fairly assessed. - **Systems & data:** Own the HRIS and people-tech stack — evaluate, implement, and replace systems as we scale — plus people data and reporting for leadership (headcount, attrition, org metrics), and continuous streamlining of HR workflows with modern tooling and AI. **Who You Are** - **High EQ and warmth.** People naturally feel comfortable coming to you; you build trust quickly and at every level — office, clinical, and field. - **Operational rigor.** You can take a program — onboarding, an immigration case, a leave process, an investigation — and run it cleanly from beginning to end without dropping details. You like building from scratch. - **Discretion by default.** You handle confidential information thoughtfully and know what to share, with whom, and when. - **Comfortable enforcing policy.** You can operate, communicate, and uphold policies consistently and fairly — not just write them. - **Independent operator, future builder.** You exercise sound judgment without a team around you today — and you know how to design, hire, and lead the function as it grows. **What We're Looking For** - 6–10 years of HR/People Operations experience with end-to-end ownership at a startup - California employment compliance fluency, including leave management and termination practice - Employee relations and investigations experience - Benefits and payroll administration oversight experience - Performance cycle ownership - Compensation and leveling knowledge - Ability to quickly learn, implement, and administer new HR systems — plus comfort using AI and modern tooling to streamline workflows **Especially Valuable** - Working knowledge of UK and Pakistan employment practices - Healthcare or healthtech industry experience - HRIS or compliance-automation implementation experience (any platform) - Familiarity with immigration processes (H-1B, green cards, TN visas) - Learning & development instincts