People Operations Manager

Job description

ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. ABOUT THE ROLE A highly organized and proactive People Operations Manager to build and scale the processes, systems, and programs that underpin our people experience. As a company operating in the rapidly evolving stablecoin and digital asset space, we move quickly while maintaining high standards of compliance, precision, and trust. The People Operations Manager will ensure our HR infrastructure is robust, efficient, and compliant across all regions in which we operate. This role sits at the intersection of HR, legal, compliance, recruiting, payroll, and finance—requiring someone who is detail-oriented, tech-savvy, and comfortable working in a dynamic, regulated environment. WHAT YOU’LL DO - Own and optimize our HRIS, ATS, and people operations tools; drive automation and workflow improvements - Maintain accurate employee data, organizational charts, and reporting lines across all systems - Lead data integrity, auditing, and compliance efforts across HR platforms. - People Processes & Compliance - Develop, document, and maintain HR policies, handbooks, and SOPs across global jurisdictions - Ensure compliance with employment laws, financial regulatory requirements, and crypto-industry standards - Partner with Legal and Compliance to support onboarding, offboarding, and employee lifecycle changes - Manage background checks, employment verifications, and contractor compliance processes - International & Domestic Compensation, Payroll & Benefits Coordination - Collaborate with Finance and external payroll providers to ensure timely, accurate global payroll - Maintain records for variable compensation, token/equity grants, and other crypto-specific programs - Support annual compensation reviews, benefits renewals, and compensation benchmarking efforts - Employee Experience & Lifecycle Management - Manage onboarding workflows to ensure a smooth, compliant, and high-quality new-hire experience - Oversee offboarding, exit documentation, equipment logistics, and system access governance - Serve as the first point of contact for HR inquiries, troubleshooting and escalating as needed. - Reporting & Analytics - Build and maintain dashboards for headcount, attrition, diversity metrics, workforce planning, and more - Provide people data insights to leadership for strategic planning and audits WHAT WE'RE LOOKING FOR - 5+ years of HR operations or people operations experience, ideally within fintech, crypto, or tech - Deep understanding of global HR compliance, employment laws, and payroll operations - Experience managing HR systems (e.g., Ashby, Notion, JustWorks) - Strong analytical mindset and comfort with spreadsheets, audits, and data integrity - Excellent organizational skills with the ability to scale processes in a fast-moving environment - Experience in a regulated industry (financial services, fintech, banking, crypto) strongly preferred - Discretion and professionalism when handling sensitive information NICE TO HAVE, BUT NOT MANDATORY - Experience supporting teams across the US, LATAM, EU, or APAC - Familiarity with compensation structures unique to crypto (token grants, vesting schedules) - Background in startup environments or early-stage company scaling THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.